Siemens 1190 User Manual

>

:

Select and press to confirm. 

The ringing signal for all groups is enabled/disabled.

Enables an Agent to start receiving calls within a group 

or to stay away from the group, for example, in the 

event of a meeting.

>

:

Select and press to confirm.

>

:

  Enter the code to become available or unavailable in the 

UCD Group.

Press the " UCD GP AVAIL/UNAV" key

It allows an Agent to resume receiving calls in a group 

once he/she is available again.

Or it prevents an Agent from receiving calls within a 

group when he/she is busy with a request, such as a 

customer’s inquiry.

>

:

Select and press to confirm.

>

:

  Enter the code to switch the state to In Service or Out 

of Service.

Press the "IN SERVICE/OUT OF SERVICE" key.

GP AVAIL/GP UNAV UCD

IN SERVICE / OUT OF SERVICE

IN SERVICE / OUT OF SERVICE

oi.book  Seite 75  Mittwoch, 16. August 2006  8:41 08