Verizon 5ESS User Manuals

Table of Contents

• ❑ 69

  32
• Introduction to This Guide

  4
• ❑ Busy Redial

  33
• ❑ Call Block ( 60)

  34
• Overview of Your CustoPAK System

  6
• ❑ Call Park

  35
• Terms You Should Know

  8
• ❑ Call Park – Directed

  36
• ❑ Call Trace

  37
• ❑✓ Assume Dial “9”

  9
• ❑ Caller ID

  38
• ❑✓ Call Hold

  10
• ❑ Caller ID – Number Only

  39
• ❑✓ Call Transfer

  11
• ❑ Enhanced Call Forwarding

  40
• ❑✓ Consultation Hold

  12
• ❑ Executive Busy Override

  41
• ❑✓ Direct Inward/Outward Dialing (DID/DOD)

  13
• ❑ Last Number Redial

  41
• ❑✓ Distinctive Ringing (Inside/Outside Ringing)

  13
• ❑ Priority Call

  42
• ❑✓ Intercom

  14
• ❑ Select Call Forwarding

  43
• ❑✓ Three-Way Calling

  15
• Voice Mail and CustoPAK

  44
• ❑✓ Touch-Tone

  16
• Appendix

  45
• Intercom Code Charts

  46
• ❑ Automatic Callback

  18
• Speed Dialing Code Charts

  49
• ❑ Call Forwarding Options

  19
• CustoPAK Feature Activation/Deactivation Codes

  52
• ❑ Call Forwarding

  20
• Feature Availability by Switch Type

  53
• ❑ Call Forwarding – Busy Line

  22
• Your CustoPAK Feature Selections

  54
• ❑ Call Forwarding – Don’t Answer

  23
• ❑ Call Pick-Up – Group

  24
• ❑ Call Restriction Options

  25
• ❑ Call Waiting

  26
• ❑ Cancel Call Waiting (Tone Block)

  27
• ❑ Dial Call Waiting (for Intercom dialing)

  28
• ❑ Hunting

  29
• ❑ Speed Dialing

  30