User ManualTable of ContentsCover1TABLE OF CONTENTS3CHAPTER 1. REMOVAL41-1. Flowchart41-2. Main Electrical Parts Location Diagram51-3. Removal61. HDD, Battery Door62. Combination Drive, CNX-143 Board73. Hood Key Board Assy, Keyboard Unit84. DC Fan, Nickel Hydrogen Battery85. Hinge Cover96. Display Base107. Escushion (Jog)118. Palm Rest Assy119. Latch Detector Assy, LEX-31 Board, PWS-16 Board1210. Heat Sink (AL) , VIF-17 Board1211. MBX-55 Assy1312. PC Card Connector, MBX-55 Board, IO Bracket Assy1313. SWX-79 Board, Touch Pad1414. Speaker, SWX-78 Board, IFX-159 Board1415. SO-DIMM1516. Modem Card, CNX-140 Board1517. LCD Section – Made by SH/HI –161. Bezel 14 Assy162. LCD Unit, Bracket LCD L (SA), Bracket LCD R (SA)173. Inverter Unit, LCD Harness, Display Assy171-4. Replacing the CPU181. Removing the CPU182. Installing the CPU181-5. DIP Switch Setting of the MBX-55 Board19CHAPTER 2. SELF DIAGNOSTICS20CHAPTER 3. BLOCK DIAGRAM21CHAPTER 4. FRAME HARNESS DIAGRAM22CHAPTER 5. EXPLODED VIEWS AND PARTS LIST235-1. Main Section245-2. LCD Section – Made by SH /HI–26VAIO® Notebook Quick Start27PCG-GR150/150K PCG-GR170/170K27Contents291 Welcome 5292 Setting Up Your VAIO® Notebook 11293 Adding Memory 27294 About the Software on Your Notebook 33295 Troubleshooting 43296 Getting Help 5730Welcome31Features32Exceptional performance32Portability32Sony audio and video quality32Multimedia features32Microsoft® Windows® operating system32Communications32Removable hard disk drive32Optical disc drive32Unpacking Your Notebook33Main unit33Rechargeable battery pack33Power cord33AC adapter33Weight saver33Documentation34VAIO® Notebook Quick Start34Microsoft® Windows Millennium Edition Getting Started or Microsoft® Windows 2000 Professional Edi...34Safety Information34Specifications Flyer34Software CDs34Microsoft® Word34Recovery CDs34Application Recovery CD(s)34Driver Recovery CD(s)34System Recovery CD(s)34Other34Registering Your Notebook35Sony Customer Support35Limited Warranty351 Make sure your notebook is connected to a phone line.352 Click the registration icon on the VAIO desktop.353 Enter the information requested on the first online registration form.354 Click the Next button to advance to the next form.355 Complete the remaining forms by clicking the Next button each time you complete a form.356 The notebook automatically transfers your registration information using your built-in modem an...35Setting Up Your VAIO® Notebook37Locating Controls and Ports38Front38Left39Right40Back41Bottom42Connecting a Power Source43Using the AC Adapter431 Plug the cable attached to the AC adapter into the DC In port on the notebook.432 Plug one end of the power cord into the AC adapter.433 Plug the other end of the power cord into an AC outlet.43Connecting the AC adapter43Notes on the AC Adapter43Using Battery Power44To insert the battery pack441 Push the battery bay cover down to open it.44Battery bay442 Insert the battery pack into the battery bay on the right side of the notebook.45Inserting battery pack453 Lift the battery bay cover up until it clicks into place.45To charge the battery pack451 Connect the AC adapter to the notebook.452 Insert the battery pack.453 When the battery is 85 percent full, the battery indicator turns off. This process takes 3 hour...45To view battery indicators46Battery indicators46To remove the battery pack471 Push the battery bay cover down to open it.472 Pull out the battery pack.47Removing the battery pack473 Push in and lift up the battery bay cover until it clicks.47Notes on the battery47Starting Your Notebook491 Slide the LCD lock lever in the direction of the arrow, and lift the cover.49Opening the notebook492 Press the power button on top of the notebook until the green power indicator turns on.49Power button493 If necessary, adjust the brightness controls for the LCD display as follows:50Shutting Down Your Notebook501 Click the Start button on the Windows® taskbar.502 Click Shut Down at the bottom of the Start menu to display the Shut Down Windows dialog box.503 Select Shut Down.504 Click OK.505 Wait for your notebook to turn off automatically. The notebook is off when the power indicator ...506 Turn off any peripherals connected to your notebook.501 Close or end all operations as follows:502 Restart the notebook. You can restart your notebook by pressing Ctrl+Alt+Delete simultaneously.50Using Power Saving Modes51Normal Mode51Standby Mode51To activate Standby mode51To return to normal mode51Hibernate Mode51To activate Hibernate mode52To return to normal mode52Adding Memory53Precautions and Procedures54Models with 128MB Memory55Typical expansion memory configuration55Models with 256MB Memory55Typical expansion memory configuration55Removing a Memory Module561 Shut down your notebook and disconnect all peripheral devices, such as your printer.562 Unplug the notebook and remove the battery pack(s).563 After the notebook has cooled, loosen and remove the screw that secures the cover of the memory...56Removing the memory module cover564 Touch a metal object (such as the connector panel on the back of your notebook) to discharge an...565 Remove the memory module.56Removing memory module566 Tighten the screw on the memory bay cover.57installing a Memory Module571 Follow steps 1 to 4 of “Removing a Memory Module” on page30 for removing the preinstalled memory.572 Remove the new memory module from its packaging.573 Install the memory module by sliding it into the memory module slot. Press the module into plac...57Installing memory module574 Tighten the screw on the cover of the memory bay.57Viewing the amount of memory581 Restart the notebook, then click the Start button on the Windows taskbar.582 Select Programs, then select Sony Notebook Setup, and click Sony Notebook Setup.583 Click the “About This Computer” tab to view the amount of system memory. If the additional memo...58About the Software on Your Notebook59Overview of Software60Adobe Acrobat® Reader™60Adobe Systems, Inc. (http://www.adobe.com/)60Adobe Photoshop® Elements (Windows Me only)60Adobe Systems, Inc. (http://www.adobe.com/)60Adobe Premiere® LE (On selected models)60Adobe Systems, Inc. (http://www.adobe.com/)60America Online®60America Online, Inc. (http://www.aol.com/)60ArcSoft® PhotoPrinter™ 2000 Pro (Windows Me only)60ArcSoft, Inc. (http://www.arcsoft.com/ or http://www.photoisland.com/)60CompuServe® 200061CompuServe Interactive Services, Inc. (http://www.compuserve.com/)61DVgate™61Sony Electronics Inc. (http://www.sony.com/pcsupport/)61Easy CD Creator™ (On selected models)61Roxio, Inc. (http://www.roxio.com/en/support/)61Microsoft® Word61Microsoft Corporation (http://www.sony.com/pcsupport/)61MovieShaker™61Sony Electronics Inc. (http://www.sony.com/pcsupport/)61Netscape Communicator®62Netscape Communications Corporation (http://help.netscape.com/)62Norton AntiVirus™62Symantec Corporation (http://www.symantec.com/techsupp/)62OpenMG™ Jukebox (Windows Me only)62Sony Electronics Inc. (http://www.sony.com/pcsupport/)62PictureGear™62Sony Electronics Inc. (http://www.sony.com/pcsupport/)62PowerPanel62Sony Electronics Inc. (http://www.sony.com/pcsupport/)62Prodigy Internet®62Prodigy Communications Corporation (http://www.prodigy.com/)62Quicken® 200163Intuit, Inc. (http://www.intuit.com/support/)63QuickTime™63Apple Computer Inc. (http://www.apple.com)63RealJukebox®63RealNetworks Inc. (http://service.real.com/rjoptions.html)63RealPlayer®63RealNetworks Inc. (http://service.real.com/rjoptions.html)63RealProducer® G263RealNetworks Inc. (http://service.real.com/rjoptions.html)63Smart Capture63Sony Electronics Inc. (http://www.sony.com/pcsupport/)63Smart Connect (Windows 2000 only)64Sony Electronics Inc. (http://www.sony.com/pcsupport/)64Sound Forge® XP (On selected models)64Sonic Foundry, Inc. (http://www.sonicfoundry.com)64VAIO Action Setup64Sony Electronics Inc. (http://www.sony.com/pcsupport/)64VAIO Support Agent64Sony Electronics Inc. (http://www.sony.com/pcsupport/)64WinDVD®64InterVideo, Inc. (http://www.intervideo.com/jsp/Support.jsp/)64Using Your Recovery CDs65Using the Application Recovery CD(s)65To use the Application Recovery CD(s)651 Turn on your notebook. If your notebook is already on, close all applications.652 When the Windows desktop appears, insert the Sony Application Recovery CD in the optical disc d...653 When the Application Recovery menu appears, select the icon for the application you want to res...65Using the Driver Recovery CD66To use the Driver Recovery CD(s)661 Turn on your notebook. If your notebook is already on, close all applications.662 When the Windows desktop appears, insert the Driver Recovery CD in the optical disc drive. Use ...66To repair software applications using VAIO Support Agent66Using the System Recovery CD(s)66To use the System Recovery CD(s)671 Insert the Sony System Recovery CD in the optical disc drive.672 Shut down your notebook as described in the “Shutting Down Your Notebook” on page24.673 Wait four seconds and turn on your notebook.674 Click OK to signify you have read and accept the Microsoft End-User License Agreement.675 When the System Recovery menu appears, follow the on-screen instructions to complete the recove...67If your notebook does not start from the Recovery CD671 Press the power button and hold it for more than four seconds to turn off the notebook.672 Turn on the notebook. When the Sony logo is displayed, press the F2 key. The BIOS setup menu sc...673 Press the arrow keys to select the Exit menu.674 Press the arrow keys to select “Get Default Values” and then press the Enter key. The message “...675 Check that “Yes” is selected, then press the Enter key.676 Press the arrow keys to select “Exit” (Save Changes) and then press the Enter key. The message ...677 Check that “Yes” is selected, then press Enter. The notebook restarts from the Recovery CD.68Troubleshooting69Troubleshooting the Notebook70My notebook does not start.70My notebook starts but a BIOS error appears.701 Press F2. The BIOS Setup menu appears.702 Set the date (month/day/year). Press Enter.703 Press to select System Time, then set the time (hour: minute: second). Press Enter.704 Press to select Exit, then press to select Get Default Values. The message “Load default config...715 Select Yes and press Enter.716 Select Exit (Save Changes), and then press Enter. The message “Save Configuration changes and e...717 Select Yes, and then press Enter. The notebook restarts.71My notebook starts, but the message “Operating system not found” appears and Windows does not start.711 Turn off the notebook, and then remove the floppy disk.712 Restart the notebook and confirm that Windows starts properly.711 Turn off the notebook.712 Remove any peripheral devices connected to the notebook.713 Turn the notebook back on.714 Press the F2 key when the Sony logo appears. The BIOS setup menu screen appears.715 Press the arrow keys to select the Exit menu.716 Press the arrow keys to select “Get Default Values” and then press Enter. The message “Load def...717 Select Yes, then press Enter.718 Use the directional arrow keys to select “Exit” (Save Changes), and then press Enter. The messa...719 Select Yes, then press Enter. The notebook restarts.71My notebook stops responding or does not shut down.72My notebook does not enter the power saving mode I selected. (Windows Me only)731 Enable Deep Sleep is selected with a checkmark.732 The message “Standby function is enabled” is displayed. If the message reads “Standby function ...733 The message “Hibernate feature is enabled” is displayed. If the message reads “Hibernate featur...734 Click OK and restart your notebook.73The power management setting is not responding.731 Close all open applications.732 Restart the notebook by pressing Ctrl+Alt+Delete simultaneously and selecting Restart from the ...73The sound of my notebook’s fan is too loud.73Troubleshooting the LCD Screen74My LCD screen is blank.74My LCD screen continues to show the previous screen.74The image on my connected external display is not centered or sized properly.74I want to change the video resolution of my display.74I cannot switch the LCD display to TV, and vice versa.74Troubleshooting the Mouse and Touchpad75My mouse does not work.75My touchpad does not work properly.751 Press the Windows key and use the arrow keys to select Programs, and then Sony Notebook Setup.752 Select the Touchpad tab using the arrow keys.753 Select Enable Touchpad, and then press Enter.751 Press the Windows key and use the arrow keys to select Control Panel, and then Mouse.752 Change the button assignments in the Mouse Properties dialog box. (One of the buttons is assign...75The pointer does not move while using the Touchpad or Mouse.76Troubleshooting Drives, PC Cards, and Peripheral Devices77My floppy disk drive (optional) cannot write to a floppy disk.77My optical disc drive is not playing my CD or DVD properly.77My optical disc drive tray does not open.78I cannot use Digital Video (DV) devices. The message “DV equipment seems to be disconnected or tu...78My PC Card is not working.78Troubleshooting Software79My software program stops responding or crashes.79When I click an application icon, the message “You must insert the application CD into your optic...79I cannot use the DVgate software.79Troubleshooting the Modem80My modem does not work.80My modem connection is slow.80Troubleshooting Audio81My speakers make no sound.811 Double-click System in Control Panel.812 Set the sound device to enable in Device Manager.81My microphone does not work.81Troubleshooting the Printer82I cannot print.82Getting Help83Support Options84VAIO Support Agent85VAIO Support Agent main window85Using the Quick Fix Wizard851 From the VAIO Support Agent main window, click the Quick Fix Wizard button. The Welcome window ...862 Click Next. The “Quick Fix Wizard: Begin VAIO Support Agent Diagnostics” dialog box appears.863 Select the “Diagnose and fix my software” option.864 Select the software you wish to repair from the drop-down list.865 Next, select a date/time from the drop-down list that corresponds to the last time when the sof...866 Click Next to continue. Follow the instructions on the screen.86Quick Fix Wizard: Begin VAIO Support Agent Diagnostics dialog box86Using Common Solutions871 Click the Common Solutions button. The Common Solutions dialog box appears.872 Double-click on the desired category to expand and view available SupportActions.87Common Solutions dialog box (1st level)873 Click the resize arrows next to the SupportAction categories to expand or collapse the categories.88Common Solutions dialog box (2nd level)884 Select the appropriate SupportAction from the list.885 Click Run or double-click the desired SupportAction. The available SupportActions are shown in ...88About Automatic Updates88Agent Status Update89Update Notification89VAIO Support Agent Properties901 In the VAIO Support Agent main screen, select Tools, then select Properties. The VAIO Support A...902 Select one of three options to customize the automatic update feature.903 Click OK.90VAIO Support Agent Properties window90Using Support Central911 Connect to the Internet.912 From the VAIO Support Agent main window, click Support Central. The Support Central Welcome pag...91Support Central: Welcome page913 Click Enter Portal to begin using Support Central. First-time users will be asked to register w...91Support Central: Registration page92Support Central: Current Issues page93Support Central: Support Wizard page94Index95Size: 2.45 MBPages: 99Language: EnglishOpen manual