Polycom RMX 1800 User Manuals

Polycom

User Manual (English)

User Manual

Table of Contents

Polycom RMX 1800 Overview
15
- About the Polycom RMX 1800 Administrator’s Guide
  15
  - Who Should Read This Guide?
    16
    - Prerequisites
      16
  - How This Guide is Organized
    16
- About the Polycom® RMX 1800 System
  17
  - Network Services Guidelines
    18
    - IP Networks
      18
- Workstation Requirements
  18
Conference Profiles
19
- Conferencing Mode
  19
- AVC Conferencing - Continuous Presence (CP) Conferencing
  20
- Viewing Profiles
  26
  - Profile Toolbar
    26
- Modifying an Existing Profile
  27
- Deleting a Conference Profile
  27
- Defining New Profiles
  27
  - Defining AVC - CP Conferencing Profiles
    28
- CP Conferencing Additional Information
  49
  - Overlay Layouts
    49
    - Guidelines
      49
  - Message Overlay for Text Messaging
    51
    - Guidelines
      51
  - Chinese Font Types
    52
  - Site Names Definition
    53
    - Guidelines
      53
- Exporting and Importing Conference Profiles
  54
Video Protocols and Resolution Configuration for CP Conferencing
59
- Video Resolutions in AVC-based CP Conferencing
  59
- The CP Resolution Decision Matrix
  61
  - H.264 Base Profile and High Profile Comparison
    62
    - H.264 Base Profile and High Profile Comparison - Sharpness
      63
    - H.264 Base Profile and High Profile Comparison - Motion
      65
  - Default Minimum Threshold Line Rates and Resource Usage Summary
    67
- Resolution Configuration for CP Conferences
  68
- Additional Video Resolutions
  73
Additional Conferencing Information
75
- Content Sharing
  75
- Video Preview
  95
- Auto Scan and Customized Polling in Video Layout
  98
  - Guidelines
    98
  - Enabling Auto Scan and Customized Polling
    99
    - Auto Scan
      99
    - Customized Polling
      99
- Media Encryption
  101
- Packet Loss Compensation (LPR and DBA)
  109
  - Packet Loss
    109
    - Causes of Packet Loss
      109
    - Effects of Packet Loss on Conferences
      109
  - Lost Packet Recovery
    109
    - Lost Packet Recovery Guidelines
      109
    - Enabling Lost Packet Recovery
      110
  - Monitoring Lost Packet Recovery
    110
- Lecture Mode
  112
- Audio Algorithm Support
  119
  - Guidelines
    119
    - SIP Encryption
      119
    - Mono
      119
    - Stereo
      120
  - Monitoring Participant Audio Properties
    120
- Permanent Conference
  122
  - Guidelines
    122
  - Enabling a Permanent Conference
    122
Cascading Conferences
123
- Video Layout in Cascading conferences
  123
  - Guidelines
    124
  - Flags Controlling Cascade Layouts
    124
  - DTMF Forwarding
    125
  - Play Tone Upon Cascading Link Connection
    125
- Basic Cascading
  125
  - Basic Cascading using IP Cascaded Link
    126
- Star Cascading Topology
  127
  - Master-Slave Cascading
    128
  - Monitoring Star Cascaded Conferences
    135
- Cascading Conferences - H.239-enabled MIH Topology
  136
Meeting Rooms
143
- Meeting Rooms List
  143
  - Meeting Room Toolbar & Right-click Menu
    145
- Creating a New Meeting Room
  146
Entry Queues, Ad Hoc Conferences and SIP Factories
147
- Entry Queues
  147
  - Defining a New Entry Queue
    148
  - Listing Entry Queues
    151
  - Modifying the EQ Properties
    151
  - Transit Entry Queue
    151
    - Setting a Transit Entry Queue
      151
- SIP Factories
  153
  - Creating SIP Factories
    153
  - Monitoring Registration Status
    155
- Ad Hoc Conferencing
  155
Address Book
157
- Viewing the Address Book
  158
- Adding Participants from the Address Book to Conferences
  160
  - Adding Individual Participants from the Address Book to Conferences
    160
  - Adding a Group from the Address Book to Conferences
    161
- Participant Groups
  162
  - Managing Groups in the Address Book
    162
- Managing the Address Book
  163
- Obtaining the Display Name from the Address Book
  177
  - Guidelines
    177
    - Guidelines
      177
  - Enabling and Disabling the Obtain Display Name from Address Book Feature
    177
    - Enabling and Disabling the Obtain Display Name from Address Book Feature
      177
- Importing and Exporting Address Books
  179
  - Exporting an Address Book
    179
  - Importing an Address Book
    179
Reservations
181
- Guidelines
  181
  - Resources
    181
  - Reservations
    182
- Using the Reservation Calendar
  183
  - Toolbar Buttons
    183
  - Reservations Views
    184
    - Week View
      184
    - Day View
      184
    - Today View
      184
    - List View
      185
  - Changing the Calendar View
    186
- Scheduling Conferences Using the Reservation Calendar
  188
  - Creating a New Reservation
    188
- Managing Reservations
  194
Operator Assistance & Participant Move
199
- Operator Conferences
  199
  - Defining the Components Enabling Operator Assistance
    200
  - Monitoring Operator Conferences and Participants Requiring Assistance
    211
    - Requesting Help
      211
    - Participant Alerts List
      212
- Audible Alarms
  212
  - Using Audible Alarms
    212
- Moving Participants Between Conferences
  213
  - Moving Participants Options
    214
Conference Templates
217
- Guidelines
  217
- Using Conference Templates
  218
  - Toolbar Buttons
    218
- Creating a New Conference Template
  220
  - Creating a new Conference Template from Scratch
    220
  - Saving an Ongoing or AVC-based CP Operator Conference as a Template
    223
- Starting an Ongoing Conference From a Template
  224
  - Starting an Operator Conference from a Template (AVC Conferencing)
    225
- Scheduling a Reservation From a Conference Template
  225
- Deleting a Conference Template
  227
- Exporting and Importing Conference Templates
  227
  - Exporting Conference Templates
    228
    - Exporting All Conference Templates from an MCU
      228
    - Exporting Selected Conference Templates
      230
  - Importing Conference Templates
    231
Conference and Participant Monitoring
233
- General Monitoring
  234
- Conference Level Monitoring
  234
  - Viewing the Properties of an Ongoing CP Conference
    234
  - Monitoring Operator Conferences and Participants Requiring Assistance (CP Conferences)
    244
    - Requesting Help
      244
    - Request to Speak
      245
    - Participant Alerts List
      246
- Participant Level Monitoring
  247
Recording Conferences
261
- Creating Multiple Virtual Recording Rooms on the RSS
  262
- Configuring the Collaboration Server to Enable Recording
  262
- Managing the Recording Process
  268
Users, Connections, and Notes
273
- Users
  273
  - User Types
    273
    - Administrator
      273
    - Administrator Read-only
      273
    - Operator
      273
    - Chairperson
      273
    - Auditor
      274
    - Machine Account
      274
  - Listing Users
    274
  - Adding a New User
    274
  - Deleting a User
    275
  - Changing a User’s Password
    275
  - Disabling a User
    276
  - Enabling a User
    277
  - Renaming a User
    277
  - Machine Account
    278
    - Guidelines
      279
    - Monitoring
      279
    - Active Directory
      279
- Connections
  280
  - Viewing the Connections List
    280
- Notes
  281
  - Using Notes
    281
IVR Services
283
- IVR Services List
  283
  - IVR Services Toolbar
    284
- Adding Languages
  285
  - Uploading a Message File to the Collaboration Server
    286
- Defining a New Conference IVR Service
  288
  - Defining a New Conference IVR Service
    288
    - Change to Chairperson
      300
- Entry Queue IVR Service
  301
- Replacing the Music File
  308
  - Adding a Music File
    308
- Creating Audio Prompts and Video Slides
  309
  - Recording an Audio Message
    309
  - Creating a Welcome Video Slide
    312
- Default IVR Prompts and Messages
  313
- Volume Control of IVR Messages, Roll Call and Music
  316
IP Network Services
317
- IP Network Services
  317
- Ethernet Settings
  334
- IP Network Monitoring
  335
- NAT (Network Address Translation) Traversal
  339
- Deployment Architectures
  339
- Polycom RMX 1800 Network Port Usage
  342
- LAN Redundancy
  344
- Multiple Network Services
  346
  - Guidelines
    346
    - Resource Allocation and Capacity
      347
  - Using Multiple Network Service
    347
  - Hardware Monitor
    352
  - Signaling Monitor
    352
  - Conferencing
    352
  - Resource Report
    354
    - Port Gauge Indications
      354
The Call Detail Record (CDR) Utility
355
- The CDR File
  355
  - CDR File Formats
    355
  - Multi-Part CDR Files
    356
    - Guidelines
      357
  - CDR File Contents
    357
- Viewing, Retrieving and Archiving Conference Information
  358
RMX Manager Application
361
- Installing the RMX Manager
  361
- Starting the RMX Manager Application
  363
  - Connecting to the MCU
    364
  - RMX Manager Main Screen
    366
    - MCUs Pane
      367
    - Conferences Pane
      368
    - Collaboration Server Management
      368
    - List Pane
      369
    - Status Bar
      369
    - Address Book
      370
    - Conference Templates
      370
- Adding MCUs to the MCUs List
  370
- Starting a Conference
  372
- Monitoring Conferences
  375
  - Grouping the Participants by MCU
    375
  - Start Monitoring/Stop Monitoring
    376
- Modifying the MCU Properties
  376
- Disconnecting an MCU
  377
- Removing an MCU from the MCUs Pane
  377
- Changing the RMX Manager Language
  378
- Import/Export RMX Manager Configuration
  378
Collaboration Server Administration and Utilities
381
- System and Participant Alerts
  381
  - System Alerts
    381
  - Participant Alerts
    383
- RMX Time
  384
  - Guidelines
    384
  - Altering the clock
    384
- Resource Management
  385
  - Resource Capacity
    385
  - Resource Usage
    386
    - AVC Conferencing - Continuous Presence
      386
    - Forcing Video Resource Allocation to CIF Resolution
      386
  - Resource Report
    388
    - Displaying the Resource Report
      388
  - Port Usage Threshold
    390
    - Setting the Port Usage Threshold
      390
    - SIP Dial-in Busy Notification
      391
  - Port Usage Gauge
    392
- System Information
  393
- SNMP (Simple Network Management Protocol)
  395
  - MIBs (Management Information Base)
    395
  - Traps
    395
    - Guidelines
      395
  - MIB Files
    395
    - Private MIBs
      395
    - Support for MIB-II Sections
      396
    - The Alarm-MIB
      396
    - H.341-MIB (H.341 – H.323)
      396
    - Standard MIBs
      396
    - Unified MIB
      397
  - Traps
    399
    - Status Trap
      400
    - RMX MIB entities that do not generate traps.
      400
  - Defining the SNMP Parameters in the Collaboration Server
    402
- Audible Alarms
  409
  - Using Audible Alarms
    409
    - Audible Alarm Permissions
      410
    - Stop Repeating Message
      410
  - Configuring the Audible Alarms
    410
    - User Customization
      410
    - Replacing the Audible Alarm File
      411
- Multilingual Setting
  413
  - Customizing the Multilingual Setting
    413
- Banner Display and Customization
  414
  - Guidelines
    414
  - Non-Modifiable Banner Text
    415
    - Sample 1 Banner
      415
    - Sample 2 Banner
      415
    - Sample 3 Banner
      415
    - Sample 4 Banner
      415
  - Customizing Banners
    416
  - Banner Display
    417
    - Login Screen Banner
      417
    - Main Screen Banner
      417
- Software Management
  417
  - Backup and Restore Guidelines
    417
    - Using Software Management
      418
- Ping Collaboration Server
  418
  - Guidelines
    418
  - Using Ping
    419
- Notification Settings
  419
- Logger Diagnostic Files
  421
- Information Collector
  422
- Auditor
  425
  - Auditor Files
    425
    - Auditor Event History File Storage
      425
    - Retrieving Auditor Files
      426
  - Auditor File Viewer
    427
  - Audit Events
    429
    - Alerts and Faults
      429
    - Transactions
      431
- ActiveX Bypass
  432
  - Installing ActiveX
    432
- Resetting the Collaboration Server (RMX)
  434
System Configuration Flags
437
- Modifying System Flags
  437
Collaboration Server Hardware Monitoring
463
- Viewing the Status of the Hardware Components
  463
  - Hardware Monitor Pane Tool bar
    464
- Viewing the Properties of RMX 1800 Hardware Components
  464
  - Resetting the RMX 1800 DSP cards
    469
  - Temperature Thresholds
    470
Disconnection Causes
471
- IP Disconnection Causes
  471
Active Alarms
477
CDR Fields - Unformatted File
487
- The Conference Summary Record
  488
- Event Records
  489
  - Standard Event Record Fields
    489
  - Event Types
    490
  - Event Specific Fields
    496
- Disconnection Cause Values
  519
- MGC Manager Events that are not Supported by the Collaboration Server
  522
Ad Hoc Conferencing
525
- Ad Hoc Conferencing
  525
- System Settings for Ad Hoc Conferencing
  526
  - Ad Hoc Settings
    526
Participant Properties Advanced Channel Information
527
Configuring Direct Connections to the Collaboration Server
531
- Management Network (Primary)
  531
  - Configuring the Workstation
    531
  - Connecting to the Management Network
    533
SIP RFC Support
537

Size:

13.1 MB
Pages:

538
Language:

English