User ManualTable of ContentsTable of Contents6Contacts12Pitney Bowes Contact Information List13Pitney Bowes Web Sites13Our Help Desk14Postage By Phone®14Pitney Bowes Supplies14Chapter 1–Specifications and Safety Information16What is IntelliLinkTM17Add Features On Demand17Download Postal Rate Updates17Keep Your System Current17Postal Requirements18Canada Post Corporation Requirements18The Quick Reference Guide18Specifications19Equipment19Material20Important Safety Notes21Important Telephone Safety Instructions !!!23Chapter 2–What's What24Parts of the DM230L/DM330L System25Parts of the DM350L System27DM350L Autofeeder Control Panel29IntelliLinkTM Control Centre - DM230L/DM330L31IntelliLinkTM Control Centre - DM350L33Machine Features - Side, Rear of DM230L/DM330L and DM350L35Chapter 3–Running Mail36Before You Begin37Checklist37The Ready Screen37Applying Postage and Running Mail38Printing Postage on an Envelope39Processing Lettermail on the DM230L/DM330L System without the optional weight platform39Mail In a Minute – Processing a Letter Using the Integrated Weigh Platform41Processing and Feeding Lettermail on the DM350L System43Printing Postage on Tape Strips46DM230L/DM330L: Printing Tapes46DM350L: Printing Tapes47Processing a Parcel Without Using the Optional Parcel Rate Module48Processing a Parcel Using the Optional Parcel Rate Module49Printing Postage Using Presets52Selecting the Normal Preset52Selecting a Custom Preset52Sealing the Envelopes Only53Selecting a Class or Special Service54Before Selecting or Changing a Class54Selecting or Changing a Class55Selecting a Postal Code or Zone56Selecting a Country56Selecting a Special Service57Printing an Advertisement58Printing an Advertisement with the Postage58Printing only an Advertisement - No Postage58Printing the Date and Time on Incoming Mail58Changing the Date on Your Mail59Advancing the Date59Resetting the Date and Time59Selecting an Account60Checking and Clearing the Batch Count60Checking the Batch Count60Printing a Record of this Information61Clearing the Batch Count62Viewing the Weight in Imperial Units62Adding or Correcting Postage63Printing a Statement of Mailing / Manifest65Test Print / Zero Dollar Indicia67Chapter 4–System Setup68The Options Key: Navigating the Menus69Overview of Mailing System Setup70Adjusting the DisplayContrast71Setting the System Clock71Changing the System Date/Time71Setting Daylight Savings Time71Changing the Automatic Date Advance Time72Setting the Normal Preset Timer72Changing the Lock Code or Password73Changing the Lock Code73Changing the Password74Setting Up the Phone Connection75Choosing the Dial Method75Entering the Dial Prefix75Entering the Pitney Bowes Phone Number76Selecting the Modem Type77Entering the Modem Initialization String78Setting the Distributor Parameters79Setting Up the Postage By Phone® Refill Options81Enter Your Postage By Phone® Account Number81Setting the Default Refill Amount82Password Protecting the Adding Postage Process82Removing Funds and Purging Ink from Your System82Setting the Postage Funds Warnings83Setting the Low Funds Warning83Setting the High Value Warning83Setting Up an Attached Scale84Selecting the Scale Vibration Mode85Zero the Scale85Turning AutoScale On and Off86Setting the Scale Location Code86Setting the AutoClear Function87Setting the Clear Zone Option87Entering a Canada Post Contract Discount Code88Defining Presets89Storing a Current Setting89Viewing a Preset90Renaming a Preset91Deleting a Preset91Performing Updates, Add-Ons, and Enabling Features92Rebooting Your System after an Update or Add on92Using IntelliLinkTM to Check for Updates93Enabling Accounting or Adding more Accounts94Downloads from the Data Centre to Your Machine95Getting Information About Your Control Centre96Chapter 5–Adding Postage98A Word About Refills99Connecting Your IntelliLinkTM Control Centre to an Analog Phone Line99Checking Postage Funds Available99Printing a Record of this Information on the DM230L/DM330L99Printing a Record of this Information on the DM350L100Checking Your Postage By Phone® Account Balance101Performing a Modem Refill101Printing a Refill Summary102Chapter 6–Maintenance104Filling theMoistener105The DM230L/DM330L System105The DM350L System106Maintaining the Moistener107Removing and Cleaning the DM230L/DM330L107Removing and Cleaning the DM350L109Loading the Tape Strip Feeder112The DM230L/DM330L112The DM350L112Calibrating the Tape Length113Maintaining the Printer114Purging the Printhead114Testing Print Quality115Adjusting the Print Position116Replacing the Ink Cartridge117“Low Ink”117“Out of Ink”117Replacing the Printhead118Chapter 7–Troubleshooting120Getting Help121Before You Call121Power Problems122Envelope Feeding Problems - DM230L/DM330L122Envelope Tape/Feeding Problems - DM350L123Tape Feeding Problems126Printing Problems128Display Problems128Moistening Problems129Refill Problems130Display Messages131Blink Codes132Postage By Phone® Error Codes135Chapter 8–Supplies and Options136Supplies and Accessories137Options138Departmental Accounting138Printing138Weighing139Appendix A–Reports140Overview of Reports141Accessing Reports141Account Reports142Refill Summary142Configuration Report143Error Report143Meter Setup Report143Appendix B–Accounting Setup144Overview of Accounting145Setting Up Accounts145Selecting Accounting Status146Creating an Account146Changing an Account147Deleting an Account147Clearing All Accounts148Enabling Passwords149Enabling the Clear Individual Accounts Feature150Index152Size: 2.62 MBPages: 158Language: EnglishOpen manual