IBM SY44-5902-05 User Manuals

Table of Contents

• Contents

  5
• Safety and Environmental Notices

  9
  • Danger Notices

    9
  • Product Recycling and Disposal

    10
  • Battery Return Program

    10
  • Environmental Design

    10
  • Caution Notices

    10
  • Attention Notices

    11
  • Laser Safety Information

    12
    • Laser Safety Information (for IBM Fiber Optic Link Products)

      12
• About Service Functions (SY44-5902-03)

  13
  • Who should read this book

    13
  • Conventions and terminology used in this book

    13
  • Prerequisite and related information

    13
    • iSeries Navigator

      14
  • How to send your comments

    14
• Chapter 1. Dedicated Service Tools (DST)

  15
  • Introduction

    15
    • Dedicated Service Tools requirements

      15
  • System paging environments

    16
    • Stand-alone paging (non-paging)

      16
    • Limited paging

      16
    • Full paging

      17
  • Accessing Dedicated Service Tools

    18
    • Performing an IPL to DST

      18
    • Changing a service tools user ID

      19
    • Resetting QSECOFR service tools user ID

      20
    • Performing an IPL to DST for secondary partitions

      20
    • Pressing the System Request Key while the system is operational

      21
    • Selecting Function 21 while the system Is operational

      21
    • Performing an alternate IPL to DST (type D IPL)

      22
  • Function keys (in DST)

    23
  • Exiting Dedicated Service Tools

    24
  • DST options

    24
    • Installing Licensed Internal Code

      25
    • Installing the operating system

      25
    • Perform an IPL

      25
    • Work with Licensed Internal Code

      25
      • Licensed Internal Code general information

        26
      • Options and function keys

        26
    • Work with disk units

      27
      • Options on the Work with Disk Units Display

        28
    • Work with Dedicated Service Tools environment

      37
      • Work with active service tools

        38
      • Work with system devices

        39
      • Work with service tools user IDs

        39
      • Work with system values

        40
      • Work with alternate installation device

        41
      • Select DST console mode

        41
    • Start a service tool

      42
      • Options on the Start a Service Tool display

        42
    • Perform automatic installation of the operating system

      53
    • Save Licensed Internal Code

      54
    • Work with save storage and restore storage

      54
    • Work with remote service support

      54
      • Allowing access for remote service support

        55
      • Activating remote service support

        55
    • Work with system partitions

      56
    • Work with system capacity

      56
    • Work with system security

      56
• Chapter 2. Hardware Service Manager

  59
  • Introduction

    59
  • Hardware Service Manager options

    60
    • Packaging hardware resources

      61
    • Logical hardware resources

      63
    • Locate resource by name

      64
    • Failed and non-reporting resources

      67
    • System Power Control Network (SPCN)

      69
    • Battery power unit information

      69
    • Work with service action log

      70
      • Option field

        71
      • Status field

        71
      • Date and time fields

        71
      • SRC field

        71
      • Resource field

        71
      • Isolated field

        71
      • Count field

        71
    • Display label location work sheet

      72
    • Device concurrent maintenance

      72
  • Collecting information and performing functions from the Hardware Service Manager displays

    75
    • Change resource details

      75
    • Concurrent maintenance

      77
    • Create frame information

      78
    • Debug the resource

      80
    • Display address

      81
    • Display associated resources

      81
    • Display card gap information

      83
    • Display failed resources

      84
    • Display hardware contained within package

      84
    • Display location information

      85
    • Display non-reporting resources

      85
    • Display resources associated with IOP

      86
    • Display resource details

      87
      • Resource name

        88
      • Description

        88
      • Type-model

        88
      • Actual type-model

        88
      • Serial number

        88
      • Part number

        88
      • Miscellaneous text

        88
      • Location text

        89
      • Frame ID

        89
      • EIA location

        89
      • Card position

        89
      • Device position

        89
      • Height in EIA units

        89
      • Width in mm

        89
      • Manufacturing ID

        89
      • Actual manufacturing ID

        89
      • Alternate remote telephone

        89
      • Alternate service node

        89
      • Alternate service telephone

        89
      • Service provider

        89
      • Manufactured by IBM

        90
      • Shared by multiple systems

        90
    • Display resources requiring attention

      91
    • Display resource status

      92
    • Display serial/part numbers, logical address, and status/resource name information

      93
    • Display system bus resources

      93
      • Logical hardware resources on system bus (frames with a PCI system bus)

        95
    • Display system information

      96
    • Display unresolved locations

      96
    • Print

      97
    • Refresh the display

      97
    • Remove non-reporting resource information

      97
    • Reserve frame space

      98
    • Using High-Speed Link (HSL) specific options

      98
      • Display detail

        99
      • Display system information

        103
      • Display port information

        104
      • Resources associated with loop

        105
    • Verify resources

      106
  • Symbols on the Hardware Service Manager displays

    107
  • Printing the System Configuration List

    107
  • Verification procedures

    109
    • Hardware Service Manager — Verify

      109
    • Verify optical storage unit

      110
      • Optical storage unit test descriptions

        110
    • Verify diskette

      110
      • Diskette test descriptions

        110
    • Verify tape

      110
      • Tape test descriptions

        110
    • Verify communications

      111
      • Communications test descriptions

        111
• Chapter 3. Product Activity Log

  113
  • Introduction

    113
  • Product Activity Log (PAL)

    114
    • The Service Action Log (SAL)

      114
    • Product Activity Log location

      115
    • Recovering from Product Activity Log errors while in DST

      115
  • Paging environment

    115
  • Options and function keys

    116
    • Analyze log

      116
    • Display or print by log ID

      117
    • Change Product Activity Log sizes

      118
    • Work with removable media lifetime statistics

      118
    • Display or print removable media session statistics

      119
    • Sort by ... function

      119
    • Address information function

      120
    • View description function

      121
    • Hexadecimal Product Activity Log data

      121
  • Interpreting Product Activity Log reports

    124
    • Some considerations when interpreting Product Activity Log reports

      124
    • Resource name

      125
    • Resource type, model, and location

      126
    • Class

      126
    • System reference code

      127
    • Multiple SRC entries

      128
    • Logical address format

      128
    • Sequence number

      129
    • Secondary code

      129
    • Table ID

      129
    • IPL source/state

      129
    • Hexadecimal report

      129
      • More information from hexadecimal reports

        131
• Chapter 4. Service Reference Procedures

  139
  • Setting the system date and time

    139
  • Determining the dominant operating system

    140
  • System password

    140
  • System unique identifier

    141
  • Determining a primary or alternative console

    142
    • Introduction

      142
    • Primary console requirements

      142
    • Identifying the consoles when the system is operational

      142
  • Locating the system's load source from the system console

    143
  • History file

    144
  • Continuously Powered Main Storage (CPM)

    145
  • Low-level debug and data collecting procedures

    145
    • Introduction

      145
    • Getting started

      145
    • Displaying data for functions 54 through 58, 63, and 64 (Models 150, 170, 250, 4xx, 50x, 51x, 530, 53S, 6xx, 7xx, SB1, and Sxx)

      145
    • Displaying data for functions 57, 63, and 64 (Models 270, 8xx, SB2, SB3, and 890)

      146
    • Changing the address in functions 59 through 61 (Models 150, 170, 250, 4xx, 50x, 51x, 530, 53S, 6xx, 7xx, SB1, and Sxx)

      147
      • Introduction

        147
      • Changing the address

        148
    • Changing the address in functions 58 through 61 (Models 270, 8xx, SB2, SB3, and 890)

      149
      • Introduction

        149
      • Changing the address

        149
    • Displaying data from function 62

      150
  • Logical partitions

    150
    • Examples: Missing or non-reporting system bus resources

      151
    • Determining the release level of a logical partition

      152
    • Locating a secondary partition's console

      152
    • Locating a secondary partition's load source

      153
    • Locating a secondary partition's load source from the secondary partition's console

      153
    • Locating a secondary partition's load source from the primary partition's console

      154
    • Querying logical partition time and date

      155
    • Converting secondary partition time and date to primary partition time and date

      155
    • Finding the SRC history list for a secondary partition

      155
    • Closing related problems in other logical partitions

      155
    • Accessing the panel functions of a logical partition

      156
    • Determining which logical partition owns a FRU or a system I/O resource

      156
    • Selecting IPL source and mode for a secondary partition

      157
    • Options on the Work with Partition Status display

      157
    • Guest partitions

      161
      • Determining if the system has guest partitions

        162
      • Determining the release level of a guest partition

        162
      • Determining the hosting partition of a guest partition

        162
  • IASP/Clustering Service Reference Procedures

    163
    • Determining if a tower is configured as switchable

      163
    • Determining the power controlling system of a tower

      164
    • Determining the resource name and HSL loop number of an HSL I/O bridge

      166
    • Switching ownership of a tower's switchable resources

      168
    • Switching the mode of a tower's switchable resources

      170
• Chapter 5. Control Panel Functions

  173
  • Values for IPL types, key modes, and speeds

    173
  • Control Panel Functions (Models 150, 170, 250, 4xx, 50x, 51x, 530, 53S, 6xx, 7xx, SB1, and Sxx)

    174
    • Ways to access the control panel (Models 150, 170, 250, 4xx, 50x, 51x, 530, 53S, 6xx, 7xx, SB1, and Sxx)

      176
    • Control panel function descriptions (Models 150, 170, 250, 4xx, 50x, 51x, 530, 53S, 6xx, 7xx, SB1, and Sxx)

      176
      • Customer control panel functions (Models 150, 170, 250, 4xx, 50x, 51x, 530, 53S, 6xx, 7xx, SB1, and Sxx)

        176
      • Extended control panel functions (Models 150, 170, 250, 4xx, 50x, 51x, 530, 53S, 6xx, 7xx, SB1, and Sxx)

        183
      • Low-Level Debug (LLD) panel functions (Models 150, 170, 250, 4xx, 50x, 51x, 530, 53S, 6xx, 7xx, SB1, and Sxx)

        185
  • Control panel functions (Models 270, 8xx, SB2, SB3, and 890)

    188
    • Ways to access the control panel (Models 270, 8xx, SB2, SB3, and 890)

      189
    • Control panel function descriptions (Models 270, 8xx, SB2, SB3, and 890)

      191
      • Customer control panel functions (Models 270, 8xx, SB2, SB3, and 890)

        191
      • Extended control panel functions (Models 270, 8xx, SB2, SB3, 890)

        199
      • Low-Level Debug (LLD) panel functions (Models 270, 8xx, SB2, SB3, and 890)

        202
• Chapter 6. System Reference Code (SRC) Information

  205
  • Introduction

    205
  • SRC formats

    205
    • Word 1 - SRC general information

      207
      • Identifying SRCs

        207
    • Word 2 - System status information

      208
      • Status indicators

        208
  • System Reference Codes (SRCs)

    210
    • General system and Unit Reference Code (URC) information

      210
      • System Reference Codes (SRCs)

        210
      • LIC Unit Reference Code Groups

        213
    • SPCN informational concurrent maintenance SRCs

      215
    • IPL status SRCs

      215
    • General status SRCs

      228
• Chapter 7. Initial Program Load (IPL) Information

  231
  • IPL type, mode, and speed options

    231
    • IPL speed recommendations

      231
  • Methods to perform IPL

    231
  • Alternate installation IPL

    232
  • IPL sequence

    232
    • Service processor initialization

      232
      • Functions performed

        232
      • What is initialized

        232
      • Abnormal ending

        233
    • Licensed Internal Code (LIC) initialization

      233
      • Functions performed

        233
      • Abnormal ending

        233
      • Initialization output

        234
      • Data descriptions

        234
      • Log entries

        234
  • Status SRCs

    235
• Chapter 8. Licensed Internal Code

  237
  • Licensed Internal Code (LIC) introduction

    237
  • Fixes and cumulative PTF packages

    237
    • Cumulative PTF packages

      238
    • PSP listings

      238
    • Licensed programs

      238
  • Displaying Licensed Internal Code fixes

    238
  • Code naming conventions

    239
  • Utilities to Install and Restore Licensed Internal Code

    239
    • Introduction

      239
    • Overview of Licensed Internal Code Install and Restore

      239
    • Utility to install Licensed Internal Code

      240
      • Introduction

        240
      • Installing Licensed Internal Code

        240
    • Utility to restore Licensed Internal Code

      241
      • Introduction

        241
      • Restoring Licensed Internal Code

        241
  • Authorized Program Analysis Report (APAR)

    242
• Chapter 9. System Architecture and Configuration

  243
  • Hardware information

    244
  • System power overview

    244
    • Power supply

      244
    • Battery power unit

      244
    • System Power Control Network (SPCN)

      245
      • SPCN power components

        245
      • Primary node

        245
      • Secondary node

        245
      • SPCN addressing

        246
    • SPCN menu flow

      246
      • Battery capacity test

        248
      • Opt

        248
      • Frame

        248
      • Unit

        248
      • Type

        248
      • Serial number

        249
      • Fault

        249
      • Write Vital Product Data (VPD) option

        249
      • Display Detail option

        250
      • Frame

        250
      • Type

        250
      • Model

        251
      • Serial number

        251
      • Load ID

        251
      • Reference code

        251
      • Alert status

        251
      • Extended status

        251
      • AROS part number

        251
      • Responding to polls

        251
      • Primary frame

        251
      • Power sequence complete

        251
      • Fault

        251
      • UEPO switch

        251
      • Cable type for connector J15

        251
      • Cable type for connector J16

        251
      • Cable type for connector J18

        251
      • Frame

        252
      • Unit

        252
      • Type

        252
      • Model

        252
      • Serial number

        252
      • Load ID

        252
      • Reference code

        252
      • Alert status

        252
      • Extended status

        252
      • AROS part number

        252
      • Battery present

        252
      • Last battery capacity test date

        253
      • Last battery capacity test time

        253
      • Next battery capacity test date

        253
      • Next battery capacity test time

        253
      • Power sequence complete

        253
      • Fault

        253
      • Display trace log

        253
      • Test battery option

        254
  • System Interconnect

    255
  • High Speed Link

    255
  • Multi-adapter bridge

    256
  • Resource names

    256
  • Hardware configuration restrictions

    258
  • Communications card, cable, and wrap connector reference

    258
    • Single-port communications adapter card and TPAC wrap connector

      258
    • High speed communications card and wrap connector wiring

      259
    • Advanced PCI communications console cable

      260
    • Cryptographic processor card and wrap connector wiring

      260
    • Two-port communications adapter card and wrap connector wiring

      261
    • ISDN wrap connector and connector pin

      262
    • Two-port communications adapter cable

      263
    • RJ-45 cable wrap connector

      265
    • V.24 communications adapter remote power-on cable

      265
    • V.24/X.21bis communications adapter cable

      266
    • Stage 1 V.24/X.21bis cable wrap connector wiring

      267
    • V.24/X.21bis cable wrap connector wiring

      267
    • EIA 232 advanced PCI communications cable

      267
    • EIA 232 advanced wrap connector wiring

      268
    • Stage 1 EIA-232/X.21bis communications adapter cable

      268
    • EIA-232/X.21bis communications adapter cable

      269
    • EIA-232/X.21bis cable wrap connector wiring

      269
    • V.36/EIA 449 high speed communications adapter cable

      270
    • V.36/EIA 449 high speed communications adapter cable wrap connector wiring

      270
    • Stage 1 V.35 communications adapter cable

      271
    • Stage 1 V.35 cable wrap connector wiring

      271
    • V.24 advanced PCI communications cable

      271
    • V.24 advanced wrap connector wiring

      272
    • V.35 advanced PCI communications cable

      272
    • V.35 advanced wrap connector wiring

      273
    • V.35 communications adapter cable

      274
    • V.35 cable wrap connector wiring

      274
    • V.35/High speed communications adapter cable

      274
    • V.35/High speed communications adapter cable wrap connector wiring

      275
    • V.36/RS-449 advanced PCI communications cable

      275
    • V.36/RS-449 advanced cable wrap connector wiring

      276
    • X.21 communications adapter cable

      277
    • X.21/High speed communications adapter cable

      277
    • X.21 cable wrap connector wiring

      277
    • X.21 advanced PCI communications cable

      277
    • X.21 advanced wrap connector wiring

      278
    • Token-ring communications adapter cable and card wrap

      278
    • Ethernet/IEEE 802.3 transceiver adapter cable and card wrap

      278
    • Facsimile adapter cable wrap connector wiring

      279
    • DDI transceiver adapter cable and card wrap

      279
    • PCI communications card wrap connector wiring

      280
  • Communications signal voltage levels

    281
• Chapter 10. Working with Storage Dumps

  283
  • Main storage dump introduction

    283
  • Automatic main storage dump

    284
  • Performing a main storage dump to disk (manual MSD)

    285
  • Copying a main storage dump

    286
    • Work with current main storage dump

      287
      • Display main storage dump

        288
      • Copy main storage dump to media

        288
      • Copy main storage dump to MSD copy

        288
    • Work with copies of main storage dumps

      288
  • Main storage dump status

    289
    • Terminating System Reference Code (SRC)

      289
  • Error recovery for dumps

    290
    • Determining whether main storage dump data was written to disk

      290
    • Reporting the error

      290
    • Additional help

      291
  • Performing an IOP storage dump to disk (Models 150, 170, 250, 4xx, 50x, 51x, 530, 53S, 6xx, 7xx, SB1, S20, S30, and S40)

    291
  • Performing a service processor storage dump (Models 270, 8xx, SB2, SB3, and 890)

    291
  • Copying the IOP storage dump to removable media (All Models)

    292
  • Copying the service processor storage dump to removable media (Models 270, 8xx, SB2, SB3, and 890)

    292
  • Performing an IOP dump using hardware service manager (All Models)

    293
  • IOP dump information in the Product Activity Log (All Models)

    293
• Appendix A. OS/400 Operating System

  295
  • DST in OS/400 full paging environment

    295
  • DST in OS/400 limited paging environment

    296
  • System Service Tools (SST)

    296
    • Accessing system service tools

      296
      • Selecting SST from the problem handling option

        297
      • Entering the Start System Service Tools (STRSST) command

        297
    • SST options

      297
      • Start a service tool

        297
      • Work with active service tools

        298
      • Work with disk units

        298
      • Work with diskette data recovery

        298
      • Work with system partitions

        303
      • Work with system capacity

        303
      • Work with system security

        303
      • Work with service tools user IDs

        303
    • Function keys (SST)

      303
  • Online problem analysis and resolution

    304
    • Introduction

      304
    • System-detected problems

      304
      • Problem log

        305
      • Messages relating to hardware failures

        305
    • Customer-detected problems

      306
    • Service support facility

      307
  • Displaying OS/400 PTFs

    307
  • OS/400 or LIC APAR information

    307
  • How to reset an I/O processor card while the system is up and running

    309
  • Varying configuration descriptions on and off

    309
  • Commonly used OS/400 service commands

    310
    • Work with System Value (WRKSYSVAL) Command

      312
      • Commonly used system values

        313
    • Service attributes (DSPSRVA or CHGSRVA) commands

      313
      • Commonly used service attributes

        313
    • Change Transmit Level (CHGXMTLVL) command

      315
    • Work with Hardware Products (WRKHDWPRD) Command

      316
      • Introduction

        316
      • Using the configuration description label information to prepare for a system upgrade

        316
      • Using the configuration description label information after a system upgrade

        318
  • Verify commands

    322
    • Commonly used verify commands

      322
      • VFYCMN

        322
      • VFYOPT

        322
      • VFYPRT

        322
      • VFYTAP

        322
    • Verify communications

      322
      • Introduction

        322
      • Procedure

        323
      • Test descriptions

        323
  • Communications tests

    330
    • Wireless LAN adapter card indicators

      330
    • Communications interface trace

      330
      • Test description

        330
      • Data Terminal Ready (DTR)

        331
      • Data Set Ready (DSR)

        331
      • Request To Send (RTS)

        331
      • Ready For Sending (CTS)

        331
      • Carrier Detect (CD)

        331
    • Concurrent LPDA-2 tests

      331
      • Test description

        331
• Appendix B. Notices

  335
  • Trademarks

    336
• Glossary of Terms and Abbreviations

  339
• Index

  345
• Readers’ Comments — We'd Like to Hear from You

  355