User ManualTable of ContentsEQUIPMENT DESCRIPTION1Base Station Features2Front Panel2Rear and Side Panels3Headset Features4Controls and Indicators4Correct Wearing of Headsets5Battery Removal and Replacement5Battery Charger6Battery Charger Power Adapter for Use in the United States6Battery Charger Power Adapter for Use Outside the United States6Battery Charging7PREPARATION FOR INSTALLATION8Tools Required8Interference Prevention8Electrical Interference8Radio Frequency (RF) Interference9EQUIPMENT INSTALLATION10Base Station Installation10Install Antennas on Base Station12Connect Base Station Power Supply12Register Headsets to Base Station13Walk Test for Best Transmission/Reception15Mount Base Station on Wall15Install Remote Antenna Kit (if needed)15Cable Pulling17Outside Microphone and Speaker Installation and Cable Connections17Install DM5 Microphone18Install SP10 Speaker19Optional External Vehicle Detector Installation21Optional HME Vehicle Detector Board (VDB) Installation21BASE STATION SETTINGS22Settings Status22Basic Installer Setups23Lane Configuration24Auto-Hands-Free24Speaker Post25Configure Menus25ClearSound26Diagnostics26Advanced Installer Setups27Phone27Audio Fidelity27Line In/Out Routing28Radio Options28Vehicle Tone29Save Installer Settings29Language Selection29Restore Defaults30Network Settings31Basic Network Settings31Advanced Network Settings33Email / Texting36User Settings38Vehicle Detection38Operator Mode39Message Center40Volume Adjustments57Register Headsets61Service61Store Settings62Installer Setup69Network69Diagnostics69Early Warning Setting69PC Navigation70SYSTEM FUNCTIONAL CHECK72ROUTINE OPERATION73Changing Headset Languages73Obtaining Headset Status73Single-Lane Operation (one speaker post in one lane)74Dual-Lane Operation (two lanes with one speaker post in each lane)75Tandem Operation (two speaker posts in one lane)76Internal Communication77Speed-Team Operation78Wired Backup System78Message Center Operation78IN CASE OF PROBLEMS79TO SET BASE STATION FOR SPANISH OR FRENCH LANGUAGE OPERATION82EQUIPMENT SPECIFICATIONS83BLOCK DIAGRAM84BASE INTERFACE DESCRIPTION85Audio Circuit Board85Switcher Circuit Board86Vehicle Detector Circuit Board (Optional)86WIRING DIAGRAMS87APPENDIX99Dual-Lane Installer Setup99Split B99Dedicated Mode99Dual-Lane Message Center Settings100Customer Greeter Messages100Reminder Messages100Alert Messages100EOS | HD standard equipment1Base station front panel features2Base station rear panel features3Headset control buttons and indicator lights4Correct wearing of the headset5Headset battery-release button5Battery charger power adapter connection6Changing plug in international power adapter6AC50 features and battery status guide7Typical drive-thru store layout10Typical tandem, Y-lane and dual drive-thru layouts11Antenna mounting12Power supply connection to base station12Open base station showing four screw holes15Remote antenna mounting on wall bracket16DM5 Microphone18Placement of DM5 Microphone and foam in the foam enclosure18Microphone unit in typical speaker post installation18SP10 with gasket and cable connector plug19SP10 in speaker post, menu board or enclosure19Attach brackets to speaker20Typical tandem drive-thru layout76S2 switch on Switcher Board78Base station internal connectors and controls81Typical EOS | HD Base Station block diagram84Wiring Diagrams87Full-Duplex Drive-Thru System with VDB but no Switcher Board (Lane 1 or Single Lane connections)88Full-Duplex Drive-Thru System with VDB but no Switcher Board (Lane 2 connections)89Full-Duplex Drive-Thru System with VDB, Switcher Board and IC300 (Lane 1 or Single Lane connections)90Full-Duplex Drive-Thru System with VDB, Switcher Board and IC300 (Lane 2 connections)91Full-Duplex Drive-Thru System with VDB, Switcher Board and Microphone (Lane 2 connections)93Half-Duplex Drive-Thru System with VDB but no Switcher Board (Lane 1 or Single Lane connections)94Half-Duplex Drive-Thru System with VDB but no Switcher Board (Lane 2 connections)95Half-Duplex Drive-Thru System with VDB and Switcher Board (Lane 1 or Single Lane connections)96Half-Duplex Drive-Thru System with VDB and Switcher Board (Lane 2 connections)97Optional Equipment98Size: 4.27 MBPages: 108Language: EnglishOpen manual
