User ManualTable of ContentsGetting to know your product15Identifying your product16HP LaserJet 3300mfp16HP LaserJet 3300se mfp17HP LaserJet 3310mfp18HP LaserJet 3320mfp19HP LaserJet 3320n mfp20HP LaserJet 3330mfp21Identifying your product’s hardware components22HP LaserJet 3300 series hardware components22Identifying your product’s control panel components23Fax controls23Alphanumeric buttons24Menu and cancel controls24Copy, scan, and start controls25Identifying HPJetdirect 310x print server components25Identifying your product’s software components26Getting started27Finding a location for your product28Connecting a printer cable to your product29Installing a print cartridge30Installing and loading the media input trays31Installing the ADF input tray32Connecting the power cord32Loading originals to copy or scan33To load originals onto the flatbed scanner33To load originals into the ADF input tray34Verifying your work35To self-test the printer35To self-test the copier using the ADF input tray35To self-test the copier using the flatbed scanner36To print a control panel menu map36Changing your product’s general default settings37HPLaserJet 3300 series product settings38Printing a configuration page38To print a configuration page38Printing a control panel menu map38To print a control panel menu map38Restoring the factory default settings38To restore the factory default settings38Changing the display panel language39To change the display panel language39Changing the default paper size39To change the default paper size39Using the product’s volume controls39To change the alarm volume39To change the volume for the fax product40To change the ring volume of the fax product40To change the control panel key press volume40Changing settings from your computer40To change default settings across all applications (Windows)41To change default settings across all applications (Macintosh)41To temporarily change settings from a software application (Windows)41To temporarily change settings from a software application (Macintosh)41Printing43Printing with manual feed44To print using manual feed44Stopping or canceling a print job44Printer drivers44Understanding print quality settings44To temporarily change print quality settings45To change print quality settings for all future jobs45To enable EconoMode (save toner)45Optimizing print quality for media types46To access the optimizing feature46Printing envelopes47To print one envelope47To print multiple envelopes48Printing transparencies and labels49To print transparencies or labels49Printing letterhead or preprinted forms50To print letterhead or preprinted forms50Printing custom-sized media or card stock51To print custom-sized media or card stock51Printing on both sides of the media (manual duplexing)51To duplex manually on lightweight media52To duplex manually on heavy media or card stock (straight-through output path)53Printing multiple pages on a single sheet of media54To print multiple pages on a single sheet (Windows)54To print multiple pages on a single sheet (Macintosh)54Printing booklets55To print booklets55Printing watermarks56To access the watermark feature56Copying57Starting a copy job58Canceling a copy job58Adjusting copy quality for the current job58To adjust the copy quality for the current job58Adjusting the default copy quality59To adjust the copy quality59Adjusting the lighter/darker (contrast) setting for the current job59To adjust the lighter/darker setting for the current job59Adjusting the default lighter/darker (contrast) setting59To adjust the default lighter/darker setting59Reducing or enlarging copies for the current job60To reduce or enlarge copies for the current job60Adjusting the default copy size60To change the default copy size61Changing the copy collation setting61To change the copy collation setting for the current job61To change the default copy collation setting61Changing the number of copies62To change the number of copies for the current job62To change the default number of copies62Using HP LaserJet Copier software62To access HP LaserJet Copier (Windows or Macintosh)62Using HP LaserJet Copy Plus software63To access HP LaserJet Copy Plus (Windows)63To access HPLaserJet Copy Plus (Macintosh)63Copying photos, two-sided originals, or books64To copy or scan a photo64To copy a multiple page stack of 2-sided originals64To copy a book65Scanning67Understanding scanning methods68Scanning from the product’s control panel68To scan from the product’s control panel using the start scan button68To use the scan to button via USB or parallel connection69To use the scan to button via network connection69To reprogram the scan to button destinations69To reprogram the start scan button70Canceling a scan job70Scanning with the product software70To scan using HP LaserJet Director (Windows)70To scan using HP LaserJet Director (Macintosh)71To use page-by-page scanning (Windows)71To use page-by-page scanning (Macintosh)72Scanning with TWAIN-compliant software72To use flatbed scanner preview scan72Archiving scanned text or images73To archive a scanned image73To use the archive feature (Macintosh)73Scanning with OCR74To edit scanned text (Windows and Macintosh)74To change the OCR word processing application74To use HP LaserJet Director’s OCR feature74Enhancing images with HP LaserJet Document Manager or HPPhoto Center76To access image enhancement features (Windows)76Adding annotations to HP documents76To access HP LaserJet Document Manager’s annotation features77To change the annotation settings77Adding annotations to scanned image files77Sending scanned items as e-mail attachments77To scan to e-mail (Windows)77To scan to e-mail (Macintosh)78To e-mail scanned files in an alternative mode78Scanner resolution and color78Resolution and color guidelines79Color80Faxing81Setting the information in the fax header82To set the fax header82Setting the answer mode82To set the answer mode82Loading originals to fax83To load fax documents into the ADF input tray83Sending faxes83To send a fax to one recipient83To send a fax to multiple recipients84To send a fax using a group-dial code84To send a fax to an ad hoc group84Canceling a fax job85To cancel the current fax job85To cancel a fax job using fax job status85Using manual dial85To use manual dial85Deleting faxes from memory86To delete faxes from memory86Redialing manually86To redial manually86Sending a fax at a future time86To send a fax at a future time87Receiving faxes87To receive faxes when you hear fax tones87To reprint a fax87To block or unblock fax numbers88Receiving faxes to your computer88To turn the receive to PC setting off from the control panel89About speed-dial codes, one-touch keys, and group-dial codes89To program speed-dial codes and one-touch keys89To delete speed-dial codes and one-touch keys90To quickly program speed-dial codes or one-touch keys90To program a one-touch key for alternate long distance91Managing group-dial codes91To program group-dial codes91To delete group-dial codes92To delete an individual from a group-dial code92Deleting all phone book entries93To delete all phone book entries93Using dialing characters93Dialing character table93To insert a pause or wait94Inserting a dial prefix94To set the dial prefix94Using fax forwarding95To use fax forwarding95Using fax polling95To poll (request a fax from) another fax machine95Enabling an extension phone95To enable an extension phone95Sending a fax by dialing from a telephone96To send a fax by dialing from a telephone96Changing the HPLaserJet 3330 product’s volume settings96To change the fax sounds (line monitor) volume96To change the ring volume96Changing the default resolution97To change the default resolution97Changing the default contrast97To change the default contrast97Changing the detect dial tone setting97To change detect dial tone97Changing how the product answers incoming faxes98To set the answer mode to automatic or manual98Changing rings-to-answer98To set the number of rings-to-answer98Changing answer ring patterns99What is ring pattern service?99How do I get the service?99How will I know if it is working?99To change answer ring patterns99Changing the silence-detect mode99To change the silence detect mode100Changing autoreduction settings for incoming faxes100To change autoreduction for incoming faxes100Enabling stamp received faxes100To enable stamp received faxes100Setting the fax error correction101To change the error correction setting101Selecting tone- or pulse-dialing mode101To select tone- or pulse-dialing101Changing redial settings101To turn the redial on busy option on or off102To turn the redial on no answer on or off102Using billing codes102To turn billing codes on or off102Changing the V.34 setting102To turn the V.34 setting on or off102Managing fax logs and reports103Printing the fax activity log103To print the fax activity log103Setting the fax activity log to print automatically104To set the fax activity log to print automatically104Printing a fax call report104To print a fax call report104Setting fax call report print times104To set fax call report print times105Including the first page of each fax on the fax call report105To include the first page of each fax on the fax call report105Printing a phone book report105To print a phone book report105Printing the billing codes report105To print the billing codes report106Printing a T.30 protocol trace report106To print a T.30 protocol trace report106To set T.30 protocol trace report print times106Printing the block fax list106To print the block fax list106Printing all fax reports107To print all fax reports107Networking109Understanding the print server’s features and benefits110Using network protocols110Printing protocols110Scanning protocols110Software installation110Network connection requirements111Installing the 310x print server113To connect the product to a network113Installing the network software115Using the embedded web server115Prerequisites115Compatible web browsers115To start the embedded web server116Using HP Web JetAdmin116Using BOOTP116Setting up the BOOTP server117Windows 2000 or NT servers:117UNIX servers:117NetWare BOOTP servers:117Bootptab file entries117Using DHCP120UNIX servers:120Windows NT 4.0 servers:120Windows NT Procedure120Windows 2000 servers:121Windows 2000 Procedure122Configuring the print server for DHCP configuration123Changing the BOOTP/DHCP configuration method123Returning to factory defaults123Moving to another network124Printing a print server configuration page124To print a Jetdirect configuration page124For more information124Cleaning and maintenance125Cleaning the outside of the product126To clean the exterior126To clean the glass126To clean the lid backing126Cleaning the print cartridge area127To clean the print cartridge area127Cleaning the printer media path128To clean the printer media path128Cleaning the pickup roller128To clean the pickup roller128Changing the pickup roller129To change the pickup roller129Changing the printer separation pad131To change the printer separation pad131Installing a new ADF133To install a new or replacement ADF133Changing an ADF pickup roller assembly135Removing and replacing the control panel bezel137Media139Product media specifications140Supported media sizes (printer)140Guidelines for using media140Paper140Common media problems table141Labels141Transparencies141Envelopes142Envelope construction142Envelopes with double-side seams142Envelopes with adhesive strips or flaps142Envelope storage142Card stock and heavy media142Card stock construction143Card stock guidelines143Selecting media for the ADF143ADF specifications143HP parts and accessories145Ordering HPparts and accessories146HP parts and accessories chart146Power modules (network model only)147HPLaserJet print cartridges148HP policy on non-HP print cartridges148To install a print cartridge149Storing print cartridges149Print cartridge life expectancy150Recycling print cartridges150Saving toner150DIMMs (memory or font)150To test a DIMM installation or removal150To install a DIMM151To remove a DIMM153Troubleshooting printing problems155Product will not turn on or print156Is the parallel or USB cable working and connected correctly?156Are other devices running on your computer?156Is the product getting power?156Pages print but are totally blank156Is the sealing tape still in the print cartridge?156Does the file have blank pages?156Is the original loaded correctly?156Pages did not print157Is there a message on your computer screen?157Is media being pulled into the printer correctly?157Are there media jams?157Pages printed, but there was a problem157Is the print quality poor?157Is the printed page different than what appeared onscreen?157Are the printer settings appropriate for the media?157Onscreen error messages157Printer not responding/error writing to LPT1157Cannot access port (in use by another application)157Paper handling problems158Print is skewed (crooked)158Are the media guides adjusted properly?158More than one sheet feeds at one time158Is the media input tray too full?158Is the media wrinkled, folded, or damaged?158Is the printer separation pad worn?158Product does not pull media from the media input tray158Is the product in manual feed mode?158Is the pickup roller dirty or damaged?158Media curls when fed through product158Printed page is different from what appeared onscreen158Is the text garbled, incorrect, or incomplete?158Are graphics or text missing? Are there blank pages?159Is the page format different than on another printer?159Is graphics quality poor?159Clearing media jams160To clear a media jam160To clear other media jams161Tips to avoid media jams161Improving print quality162Light print or fade162Toner specks162Dropouts162Vertical lines163Gray background163Toner smear164Loose toner164Vertical repetitive defects164Misformed characters165Page skew165Curl or wave166Wrinkles or creases166Toner scatter outline167Control panel error messages167Door Open or No Print Cartridge167Printer Tray is Empty, Add Paper167Critical error messages167Alert messages168Warning messages168Troubleshooting copy problems169No copy came out170Is media loaded in the input tray?170Is the original loaded correctly?170Is the wrong device selected?170Copies are blank, or images are missing or faded170Is the sealing tape still in the printer print cartridge?170Is the print cartridge low on toner?170Is the original of poor quality?170Does the original have a colored background?170Improving copy quality170Preventing problems170Clearing ADF media jams171To clear a media jam from the ADF171Typical ADF jam locations171Removing a jammed ADF page172Identifying and correcting copy defects173Vertical white or faded stripes173Blank pages174Too light or dark174Unwanted lines174Black dots or streaks174Unclear text174Reduced size175Troubleshooting scanning problems177Scanned image is of poor quality178Is the original a second generation photo or picture?178Is the image quality better when printed?178Is the image skewed (crooked)?178Does the scanned image have blots, lines, vertical white stripes, or any other defect?178Is the scanner dirty?178Do graphics appear different from the original?178Part of the image did not scan or text is missing178Was the original loaded correctly?178Does the original have a colored background?179Is the original longer than 381 mm (15 inches)?179Is the original too small?179Are you using HP LaserJet Director?179Is the paper size correct?179Did you check for missing text in selected regions?179The text cannot be edited179Was the original loaded correctly?179Are you using the correct word processing application?179Does the original have tightly spaced text?180Is the original of poor quality?180Does the original have a colored background?180The scan takes too long180Is your resolution or color level set too high?180Is your software set to scan in color?180Did you send a print or copy job before you tried to scan?180Is your computer set for bi-directional communication?180Error messages appear on the screen180Unable to activate TWAIN source180The scanner did nothing181Is the original loaded correctly?181Improving scan quality181Preventing problems181Identifying and correcting scan defects182Blank pages182Too light or dark182Unwanted lines182Black dots or streaks182Unclear text182Reduced size182Troubleshooting faxing problems183Fax phone problems184Are you using the phone cord supplied with the product?184Is the fax/phone line connector installed in the correct socket on the product?184Is the fax/phone line connector seated into the socket on the product?184Is the phone wall jack working properly?184Can you hear a dial tone and can you make a phone call?184What type of phone line are you using?184Are you using a phone line splitter?185Are you using a surge protection device?185Are you using a phone company’s voice messaging service?185Are you using an answering machine?185The document stops feeding during faxing185Is the document too large or too small for the ADF?185Are there problems with the fax machine you are sending to?186Are there problems with the phone line?186The product is receiving faxes but not sending them186Is your product on a PBX system?186Is there a poor phone connection?186Outgoing fax calls keep dialing186Faxes you send are not arriving186Is the receiving fax machine off or does it have an error condition?186Is the fax still waiting in memory?186All of the numbers in a long fax number cannot be dialed187Unable to start receiving faxes from an extension phone187Is the extension phone setting disabled?187Is the telephone cord securely connected?187Voice calls are not being received by the phone or answering machine connected to the line187Is the phone cord connected properly?187Are the answer mode and rings-to-answer settings set properly?187Is the answering machine or phone functioning?187Incoming fax calls are not being answered187Is the answer mode set to manual?187Is the rings-to-answer setting set correctly?187Is the answer ring pattern feature turned on?188Is the phone cord connected properly?188Is there a voice message being played by an answering machine?188Are there too many devices connected to the phone line?188Is the phone line working?188Is a voice messaging service interfering with the product answering calls?188Is the product out of paper?188Faxes are transmitting or being received very slowly189Are you sending or receiving a very complex fax?189Does the receiving fax machine have a slow modem speed?189Is the resolution at which the fax was sent or received very high?189Is there a poor phone line connection?189Faxes are not printing or are printing incorrectly189Is there media in the media input tray?189Is the receive to PC option selected?189Faxes are printing on two pages instead of one189Is the autoreduction setting set correctly?189Received faxes are too light or are printing only on half of the page189Did the product run out of toner while printing a fax?189Fax activity logs or call reports are not printing correctly190Are the activity log and call report settings correct?190The volume is too high or low190Do the volume settings need to be adjusted?190Troubleshooting network problems191Troubleshooting overview192ON and READY192Is your printer ON and READY?192USB OK? (USB light ON solid green?)192What is the state of the USB light?193Is the USB light ON solid green?193USB light OFF193Is the USB light now ON solid green?193USB light blinking green193Is the USB light now ON solid green?193USB light blinking amber194Is the USB light now ON solid green?194Power/Status OK? (Power/Status light ON solid green?)194Is the Power/Status light ON solid green?194What is the state of the Power/Status light?195Power/Status light OFF195Power/Status light blinking green195Is the Power/Status light now ON solid green?195Power/Status light blinking amber19510/100 link OK? (10 light or 100 light ON solid green?)195Is one of the link lights ON (solid green)?196Link lights OFF196Did these steps turn ON one of the link lights?196Check the print server’s I/O status196Can you print a Jetdirect configuration page?196Configuration page prints?196Configuration page does not print197Error messages19703 LAN Error: EXTERNAL LOOPBACK19808 LAN Error: INFINITE DEFERRAL19811 LAN Error: RETRY FAULTS19812 LAN Error: NO LINKBEAT198Resetting the 310x print server to factory defaults (cold reset)198Interpreting the configuration page199General information200USB port information201Network statistics201TCP/IP protocol information202IPX/SPX protocol information205Novell/NetWare protocol information206AppleTalk protocol information207DLC/LLC protocol information207Error messages208Browse hp.com216Glossary217Appendix A Specifications and regulatory information225HP LaserJet 3300 series product226HP LaserJet 3300 series product specifications226Laser safety statementFCC regulations229Declaration of Conformity230Canada DOC regulations231Laser statement for Finland231Korean EMI statement232Japan VCCI Class B regulations232HP LaserJet 3330 fax232HP LaserJet 3330 product fax specifications232FCC Part 68 Requirements (US)233Telephone consumer protection act (US)233IC CS-03 requirements234Regulatory information for EU countries234HP Jetdirect 310x print server234HP Jetdirect 310x print server specifications235FCC compliance237Declaration of Conformity238Australia239Canada239Japan VCCI Class 1 regulations239Korean EMI statement239Chinese safety statement240Environmental product stewardship program241Protecting the environment241Ozone production241Energy consumption241Toner consumption241Paper use241Plastics241HP LaserJet printing supplies241HP printing supplies returns and recycling program information242US returns242Non-US returns242Paper242Material restrictions242Material safety data sheets242Extended warranty243Spare parts and consumables availability243For more information243HP LaserJet 3300 series product battery243Appendix B Warranties and licensing245HP software license agreement245HP limited warranty statement246Appendix C Service and support249Obtaining hardware service249To obtain hardware service249Returning the unit249Repackaging guidelines249Extended warranty250Service information form250Index253Size: 4.49 MBPages: 259Language: EnglishOpen manual