RCA RCT6213W87 DK User Manual

Page of 35
EN - 29
Tablet displays network or service error message
  When you are located in places with poor signals, your 
tablet may lose its Wi-Fi connection. Try moving closer to 
the Wi-Fi router.
Touch screen response is slow or incorrect
If the tablet’s touch screen response is incorrect, please try 
the following:
  Remove any protective film of the touch screen. The 
protective film may prevent the device recognition input.
  Make sure that your fingers dry and clean before you tap 
the touch screen.
  Restart the tablet to clear any temporary software bugs.
Tablet is frozen or a serious error appears
  If the tablet is frozen or suspended, you may need to close the 
app program or reset the tablet.
  If the tablet is frozen or slow to respond, press and hold the 
power button for 8 seconds to reset the tablet.
  If that doesn't work, press the RESET button on back of 
the tablet.
Tablet gets warm
  When using for a long time, the tablet may be warm. This is 
normal and will not affect the life or performance of the unit.
Tablet can not show video of opposite side during skype call  
  The Wi-Fi signal is poor. Please move close to your wireless 
router, or disconnect other devices from your wireless 
router, or increase bandwidth of internet connection.
Trouble Shooting
     
Additional Information