Whirlpool CATALYST User Manual
14
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If
you still need help, follow the instructions below.
“Troubleshooting.” It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help Whirlpool Assistance or Service to better respond to your
request.
model and serial number of your appliance. This information will
help Whirlpool Assistance or Service to better respond to your
request.
If you need replacement parts
If you need to order replacement parts, Whirlpool recommends
that you only use FSP
that you only use FSP
®
factory specified parts. These parts will fit
right and work right because they are made with the same
precision used to build every new WHIRLPOOL GOLD
precision used to build every new WHIRLPOOL GOLD
®
appliance.
To locate FSP
®
replacement parts in your area:
In the U.S.A., call the Customer Interaction Center at
1-800-253-1301, or your nearest Whirlpool designated service
center.
1-800-253-1301, or your nearest Whirlpool designated service
center.
In Canada, call 1-800-807-6777, or your nearest Whirlpool
designated service center.
designated service center.
In the U.S.A.
Call the Whirlpool Customer Interaction Center toll free:
1-800-253-1301.
1-800-253-1301.
Our consultants provide assistance with:
■
Features and specifications on our full line of appliances
■
Installation information
■
Use and maintenance procedures
■
Accessory and repair parts sales
■
Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.)
impaired, limited vision, etc.)
■
Referrals to local dealers, repair parts distributors, and
service companies
service companies
Whirlpool designated service technicians are trained to fulfill the
product warranty and provide after-warranty service anywhere in
the United States.
product warranty and provide after-warranty service anywhere in
the United States.
To locate the Whirlpool designated service company in your area,
you can also look in your telephone directory Yellow Pages.
you can also look in your telephone directory Yellow Pages.
For further assistance
If you need further assistance, you can write to Whirlpool
Corporation with any questions or concerns at:
Corporation with any questions or concerns at:
Whirlpool Brand Home Appliances
Customer Interaction Center
553 Benson Road
Benton Harbor, MI 49022-2692
Customer Interaction Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
In Canada
Call the Whirlpool Canada Inc. Customer Interaction Center toll
free:
1-800-461-5681 8:30 a.m. - 5:30 p.m. EST.
free:
1-800-461-5681 8:30 a.m. - 5:30 p.m. EST.
Our consultants provide assistance with:
■
Features and specifications on our full line of appliances
■
Referrals to local dealers
For service in Canada
Call 1-800-807-6777. Whirlpool Canada Inc. designated service
technicians are trained to fulfill the product warranty and provide
after-warranty service anywhere in Canada.
technicians are trained to fulfill the product warranty and provide
after-warranty service anywhere in Canada.
For further assistance
If you need further assistance, you can write to Whirlpool Canada
Inc. with any questions or concerns at:
Inc. with any questions or concerns at:
Customer Interaction Center
Whirlpool Canada Inc.
1901 Minnesota Court
Mississauga, Ontario L5N 3A7
Whirlpool Canada Inc.
1901 Minnesota Court
Mississauga, Ontario L5N 3A7
Please include a daytime phone number in your correspondence.
Gearcase assembly covered by your warranty