Toshiba Strata CIX Developer's Guide
Automatic Speech Recognition (ASR)
ASR AA with Continuous Speech Processor
6-2
Strata CIX Voice Mail Programming 01/07
•
Callers who press star (
*
) while listening to a user's personal greeting can initiate the mailbox
log in process.
•
The ASR AA application coordinates with the Stratagy ES System Configuration table to
determine whether the entered mailbox number or security code is subject to the fixed-digit
parameters.
determine whether the entered mailbox number or security code is subject to the fixed-digit
parameters.
•
Stratagy ES voice ports configured for ASR AA can now intercept incoming calls from fax
devices sending CNG fax tone and dispatch the call to the pre-configured mailbox for accepting
incoming fax messages.
devices sending CNG fax tone and dispatch the call to the pre-configured mailbox for accepting
incoming fax messages.
•
The mechanism to synchronize the voice mail database with that of the ASR engine directory
has now been embedded as a drop-down menu choice in the Administration screens.
has now been embedded as a drop-down menu choice in the Administration screens.
ASR AA with Continuous Speech Processor
The ASR AA feature is only supported as a host-based application. The resident processor within
the Media Application Server provides the processing power for ASR, no additional speech-related
hardware is required.
the Media Application Server provides the processing power for ASR, no additional speech-related
hardware is required.
The ASR AA Feature Group includes two channels of ASR resources. Additional ASR resources
can be purchased in two channel increments (up to a maximum of eight channels).
can be purchased in two channel increments (up to a maximum of eight channels).
Processing is performed by Intel®’s Host Media Processing (HMP) software. All media
processing takes place on the host processor.
processing takes place on the host processor.
Important!
Ports that are configured for ASR AA can only accept inbound voice mail integration
using Simplified Message Desk Interface (SMDI). Dual Tone Multi-frequency
(DTMF) in-band integration is not supported on these ports.
using Simplified Message Desk Interface (SMDI). Dual Tone Multi-frequency
(DTMF) in-band integration is not supported on these ports.
Hardware/Software Requirements
The following requirements apply for an ASR system:
•
a license (part number MAS-FG-ASR-AA) for the feature group must be purchased through the
Toshiba FYI site at
Toshiba FYI site at
. Once you have purchased the license, follow the
detailed instructions in
•
ScanSoft
®
software (This software is provided on the software CD-ROM that ships with each
system.)
Prior to Installing
•
We recommend that you back up your database prior to starting any upgrade procedure.
•
Make sure you have all the necessary parts and tools.
•
Since all of the procedures require voice mail be out-of-service, coordinate with the customer a
time for voice mail to be taken off line.
time for voice mail to be taken off line.