GE 27941 User Manual

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FIRMLY
Model 27941
2.4 GHz Cordless  
Telephone System 
User’s Guide
Equipment Approval Information
Your telephone equipment is approved for connection to the Public Switched Telephone 
Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the 
Technical Requirements for Telephone Terminal Equipment published by ACTA.
1  Notification to the Local Telephone Company
On the bottom of this equipment is a label indicating, among other information, the 
US number and Ringer Equivalence Number (REN) for the equipment. You must, upon 
request, provide this information to your telephone company.
The REN is useful in determining the number of devices you may connect to your 
telephone line and still have all of these devices ring when your telephone number is 
called. In most (but not all) areas, the sum of the RENs of all devices connected to one line 
should not exceed 5. To be certain of the number of devices you may connect to your line 
as determined by the REN, you should contact your local telephone company.
A plug and jack used to connect this equipment to the premises wiring and telephone 
network must comply with the applicable FCC Part 68 rules and requirements adopted 
by the ACTA. A compliant telephone cord and modular plug is provided with this product. 
It is designed to be connected to a compatible modular jack that is also compliant. See 
installation instructions for details.
Notes 
• This equipment may not be used on coin service provided by the telephone company.
• Party lines are subject to state tariffs, and therefore, you may not be able to use your 
own telephone equipment if you are on a party line. Check with your local telephone 
company.
• Notice must be given to the telephone company upon permanent disconnection of your 
telephone from your line.
• If your home has specially wired alarm equipment connected to the telephone line, 
ensure the installation of this product does not disable your alarm equipment. If you 
have questions about what will disable alarm equipment, consult your telephone 
company or a qualified installer.
US Number is located on the cabinet bottom.
REN Number is located on the cabinet bottom.
2  Rights of the Telephone Company 
Should your equipment cause trouble on your line which may harm the telephone 
network, the telephone company shall, where practicable, notify you that temporary 
discontinuance of service may be required. Where prior notice is not practicable and the 
circumstances warrant such action, the telephone company may temporarily discontinue 
service immediately. In case of such temporary discontinuance, the telephone company 
must: (1) promptly notify you of such temporary discontinuance; (2) afford you the 
opportunity to correct the situation; and (3) inform you of your right to bring a complaint 
to the Commission pursuant to procedures set forth in Subpart E of Part 68, FCC Rules 
and Regulations.
The telephone company may make changes in its communications facilities, equipment, 
operations or procedures where such action is required in the operation of its business 
and not inconsistent with FCC Rules and Regulations. If these changes are expected to 
affect the use or performance of your telephone equipment, the telephone company 
must give you adequate notice, in writing, to allow you to maintain uninterrupted service.
Interference Information
This device complies with Part 15 of the FCC Rules. Operation is subject to the following 
two conditions: (1) This device may not cause harmful interference; and (2) This device 
must accept any interference received, including interference that may cause undesired 
operation.
This equipment has been tested and found to comply with the limits for a Class B digital 
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable 
protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed 
and used in accordance with the instructions, may cause harmful interference to radio 
communications. However, there is no guarantee that interference will not occur in a 
particular installation.
Privacy of Communications may not be ensured when using this product.
If this equipment does cause harmful interference to radio or television reception, which can 
be determined by turning the equipment off and on, the user is encouraged to try to correct 
the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna (that is, the antenna for radio or television 
that is “receiving” the interference).
• Reorient or relocate and increase the separation between the telecommunications 
equipment and receiving antenna.
• Connect the telecommunications equipment into an outlet on a circuit different from 
that to which the receiving antenna is connected.
If these measures do not eliminate the interference, please consult your dealer or an 
experienced radio/television technician for additional suggestions. Also, the Federal 
Communications Commission has prepared a helpful booklet, “How To Identify and Resolve 
Radio/TV Interference Problems.” This booklet is available from the U.S. Government Printing 
Office, Washington, D.C. 20402. Please specify stock number 004-000-00345-4 when 
ordering copies.
Notice: The changes or modifications not expressly approved by the party responsible for 
compliance could void the user’s authority to operate the equipment.
Hearing Aid Compatibility (HAC)
This telephone system meets FCC standards for Hearing Aid Compatibility.
Licensing
Licensed under US Patent 6,427,009.
FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled 
environment. This equipment should be installed and operated with a minimum distance of 
20 centimeters between the radiator and your body. This transmitter must not be co-located 
or operated in conjunction with any other antenna or transmitter.” 
Introduction
CAUTION: When using telephone equipment, there are basic 
safety instructions that should always be followed. Refer to the 
IMPORTANT SAFETY INSTRUCTIONS provided with this product 
and save them for future reference.
IMPORTANT: Because cordless phones operate on electricity, you 
should have at least one phone in your home that isn’t cordless, in 
case the power in your home goes out.
Before You Begin
Parts Checklist
Make sure your package includes the items shown here.
Important Installation Guidelines
•  Avoid sources of noise and heat, such as motors, fluorescent lighting, microwave 
ovens, heating appliances and direct sunlight.
•  Avoid areas of excessive dust, moisture and low temperature.
•  Avoid other cordless telephones or personal computers.
•  Never install telephone wiring during a lightning storm.
•  Never install telephone jacks in wet locations unless the jack is specifically 
designed for wet locations.
•  Never touch non-insulated telephone wires or terminals, unless the telephone line 
has been disconnected at the network interface.
•  Use caution when installing or modifying telephone lines.
Handset Layout
5.  Close the battery compartment by pushing the door up until it snaps into place.
6.  Plug the AC power adaptor of the charge cradle into the electrical outlet, and place 
the handset in the charge cradle, the charge indicator turns on, verifying the battery 
is charging.
7.  Allow the phone to charge for 16 hours prior to first use. If you don’t properly charge 
the phone, battery performance is compromised.
Base Station
1.  Choose an area near an electrical outlet and a telephone wall jack (RJ11C), and 
place your cordless telephone on a level surface, such as a desktop or tabletop.
2.  Plug one end of the telephone line cord in the LINE IN jack on the back of the base 
and the other end into a modular jack.
NOTE: The base unit acts as a splitter, allowing you to plug another 
phone into the LINE OUT jack on the base.
Local Area Code
If you enter your local 3-digit area code in the area code menu, your local area code 
does not display on the Caller ID (CID) list. Instead, you only see the local 7-digit number. 
Calls received from outside your local area code will display the full 10-digit number.
1.  Press the 
flash/program button until AREA CODE - - - shows in the display. The 
default setting is - - -.
2.  Use the handset number pad to enter your 3-digit area code.
NOTE: If you make a mistake, press the delete/channel button to 
erase the incorrect area code and repeat step 2. 
3.  Press the 
flash/program button to confirm and to advance to the next menu 
feature.
Ringer Tone
1.  Press the 
flash/program button until RINGER TONE shows in the display. 
2.  Use the 
CID/vol (5 or 6) button or the handset number pad (1-3) to enter your 
selection from Ringer Tone 1, 2, or 3. The default setting is 
RINGER TONE 1.
3.  Press the 
flash/program button to confirm and to advance to the next menu 
feature.
Tone/Pulse
1.  Press the 
flash/program button until 1 TONE 2 PULSE shows in the display.
2.  Use the 
CID/vol (5 or 6) button or the handset number pad to enter your selection. 
The default setting is 
1 TONE.
3.  Press the 
flash/program button to confirm and to advance to the next menu 
feature.
Factory Default
This feature allows you to restore the unit’s original features.
1.  Press the 
flash/program button until DEFAULT shows in the display. 
2.  Use the 
CID/vOL (5 or 6) button to scroll to YES o NO. The default setting is NO.
3.  Press 
flash/program to confirm. You will hear a confirmation tone.
visual Indicators 
Base
The in use indicator on the base will flash to alert you to an incoming call, during 
paging, or if you have a message waiting from your service provider. The indicator will 
remain lit when the line is in use. 
NOTE: In order to use this unit’s visual Message Waiting Indicator 
(vMWI) feature, you must subscribe to this service from your phone 
company.
Charge Cradle
The charge indicator will remain lit when a handset is charging.
Cordless Phone Basics
Making a Call
1.  Press the 
TALK/call back button and dial the desired number. -OR-
  To perform preview dial, dial the number first then press the 
TALK/call back button.
2.  To hang up, press the 
TALK/call back button or place the handset in the cradle.
Receiving a Call
1.  To answer a call press the 
TALK/call back button on the handset before you begin 
speaking.
2.  To hang up, press the 
TALK/call back button or place the handset in the cradle.
Redial
Press the 
redial button to quickly dial the last number you called (up to 32 digits).
If you get a busy signal, and want to keep dialing the number, press 
redial to dial the 
number again.
Flash
If you subscribe to the combined Call Waiting Caller ID service from your local 
telephone company you will receive Caller ID information (if available) on Call Waiting 
calls. During a phone call, you will hear a beep to indicate another call is waiting on 
the line and Caller ID information for the waiting call shows on the handset display. 
To connect the waiting call, press the 
flash/program button on the handset and your 
original call is put on hold. You may switch back and forth between the two calls by 
pressing the 
flash/program button.
TIP: Do not use the TALK/call back button to activate custom calling 
services such as call waiting, or you’ll hang up the phone. 
volume
When the phone is 
ON, press the CID/vol (5 or 6) on the handset to adjust the volume 
of the handset’s earpiece. There are four settings. Press the 
CID/vol 5 to increase the 
volume and 
CID/vol 6 arrow to decrease the volume. You will see the volume setting on 
the handset display. VOL 4 is the maximum and VOL 1 is the minimum.
Channel
While talking on the phone, you might need to manually change the channel in order 
to reduce static caused by appliances, such as baby monitors, garage door openers, 
microwave ovens, or other cordless phones. Press and release the 
DELETE button to 
move to the next clear channel.
Temporary Tone
This feature is useful only if you have pulse (rotary) service. Temporary Tone Dialing 
enables pulse (rotary) service phone users to access touchtone services offered by 
banks, credit card companies, etc. 
For example, when you call your bank you may need to enter your bank account 
number. Temporarily switching to touchtone mode allows you to send your number.
1.  Dial the telephone number and wait for the line to connect.
2.  When your call is answered, press the 
*tone/exit button on the handset to 
temporarily change from pulse dialing to tone dialing. 
3.  Follow the automated instructions to get the information you need.
4.  Hang up the handset and the phone automatically returns to pulse (rotary) dialing 
mode.
Exit
Press the 
*tone/exit button to cancel any command you initiated.
Ringer On/Off 
1.  Press 
ringer button to enter the ringer on/ off setting menu and current setting will 
show in display.
2.  Press 
ringer button again to change the setting and you will hear the confirmation 
tone.
NOTE: If you turn the ringer OFF, RINGER OFF shows in the display.
Paging the Handset
This feature helps to locate a misplaced handset.
Press the 
page button on the base. The handset will beep for about two minutes or 
until you press 
TALK/call back on the handset or press the page button on the base.
NOTE: You can still page the handset if the ringer is turned off. If the 
battery is dead, the Paging feature will not work.
Parallel Phone Detection
This phone is capable of detecting parallel phone line use. (ie; another phone is using 
the line or the line is in use for computer or fax activity)
When the phone detects parallel use, 
LINE IN USE shows in the display.
Caller ID (CID)
IMPORTANT: In order to use this unit’s Caller ID features, you must 
subscribe to either the standard Name/Number Caller ID Service or 
Call Waiting Caller ID Service. To know who is calling while you are 
on the phone, you must subscribe to Call Waiting Caller ID Service.
This unit receives and displays information transmitted by your local phone company. 
This information can include the phone number, date, and time; or the name, phone 
number, date, and time. 
Model 27941
00026404 (Rev. 2 DOM E)
08-23
Printed in China
Thomson Inc.
101 West 103rd St.
Indianapolis, IN 46290-1102
© 2008 Thomson Inc. 
Trademark(s) ® Registered
Marca(s) Registrada(s)
Telephone Jack Requirements
To use this phone, you need an RJ11C type modular 
telephone jack, which might look like the one pictured here, 
installed in your home. If you don’t have a modular jack, 
call your local phone company to find out how to get one 
installed.
Installation 
Digital Security System
Your cordless phone uses a digital security system to protect against false ringing, 
unauthorized access, and charges to your phone line.
INSTALLATION NOTE: Some cordless telephones operate at 
frequencies that may cause or receive interference with nearby 
Tvs, microwave ovens, and vCRs. To minimize or prevent such 
interference, the base of the cordless telephone should not be 
placed near or on top of a Tv, microwave ovens, or vCR. If such 
interference continues, move the cordless telephone farther away 
from these appliances.
Certain other communications devices may also use the 2.4 GHz 
frequency for communication, and, if not properly set, these 
devices may interfere with each other and/or your new telephone. 
If you are concerned with interference, please refer to the owner’s 
manual for these devices on how to properly set channels to avoid 
interference. Typical devices that may use the 2.4 GHz frequency 
for communication include wireless audio/video senders, wireless 
computer networks, multi-handset cordless telephone systems, and 
some long-range cordless telephone systems.
Handset 
cradle
Telephone line cord
Handset 
battery pack
Handset
AC power 
adaptor
Modular 
telephone line 
jack
Wall plate
Installing the Phone
Installing the Handset Battery
NOTE: You must connect the handset battery before use.
CAUTION: To reduce the risk of fire or personal injury, use only 
the Thomson Inc. approved Nickel Metal Hydride (Ni-MH) battery 
model 5-2781 that is compatible with this unit.
1.  Locate battery and battery door which are packaged together inside a plastic bag 
and are separate from the handset.
2.  Locate the battery compartment on the back of the handset.
3.  Insert the battery pack.
4.  Plug the battery pack cord into the jack inside the compartment. 
NOTE: To ensure proper battery installation, the connector is keyed 
and can be inserted only one way.
SEE MARKING ON BOTTOM / BACK OF PRODUCT
RISK OF ELECTRIC SHOCK
            DO NOT OPEN
WARNING: TO
PREVENT FIRE OR
ELECTRICAL SHOCK
HAZARD, DO NOT
EXPOSE THIS
PRODUCT  TO RAIN
OR MOISTURE.
THE LIGHTNING
FLASH AND ARROW
HEAD WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
“DANGEROUS
VOLTAGE” INSIDE
THE PRODUCT.
CAUTION: TO REDUCE THE
RISK OF ELECTRIC SHOCK, DO
NOT REMOVE COVER (OR
BACK). NO USER
SERVICEABLE PARTS INSIDE.
REFER SERVICING TO
QUALIFIED SERVICE
PERSONNEL.
THE EXCLAMATION
POINT WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU  OF
IMPORTANT
INSTRUCTIONS
ACCOMPANYING
THE PRODUCT.
CAUTION:
CID/vol   5 or 6  
(caller ID/volume 
button)
format 
(button)
Display
TALK/call back 
(button)
redial 
(button)
mem/
phonebook 
(memory 
button)
*tone/exit  
(button)
delete/
channel 
(button)
ringer 
(button)
flash/
program  
(button)
#/pause 
(button)
Battery Door
3.  Plug the AC power converter into the electrical outlet and the DC connector into the 
jack on the bottom of the base.
CAUTION: To reduce risk of personal injury, fire, or damage use 
only the 5-2748 (pearl white) or 5-2749 (red) power adaptor 
listed in the user’s guide. This power adaptor is intended to be 
correctly orientated in a vertical or floor mount position. 
Handset Registration
The handset is pre-registered to the base unit. If your handset is properly connected, 
but you cannot hear a dial tone when pressing the 
TALK/call back button, it may not 
be properly registered. Follow these steps to re-register the handset to the wall base 
unit:
1.  Make sure the handset is 
OFF (not in TALK mode).
2.  Press and hold the 
format button on the handset until you hear a beep and PRESS 
AND HOLD BASE PAGE KEY shows in the display.
3.  Move the handset close to the wall base unit.
4.  Press and hold the 
page button on the wall base unit.
NOTE: You must press the page button on the wall base unit within 
30 seconds to continue registration. 
5.  You will hear a confirmation tone when the registration is complete, and  the 
handset’s display shows 
REGISTERED.
Handset Setup
There are five programmable menus available: Language, Local Area Code, Ringer 
Tone, Tone/Pulse and Factory Default. When you program these settings, make sure 
the phone is 
OFF (not in talk mode). Pressing the *tone/exit button will remove you 
from the menu selection process without changing the feature you are in. 
Display Language
1.  Press the 
flash/program button until 1ENG 2FRA 3ESP shows in the display.
2.  Use the 
CID/vol (5 or 6) button or the handset number pad to select 1 (English), 2 
(French), or 3 (Spanish). The default setting is 
1ENG.
3.  Press the 
flash/program button to confirm and to advance to the next menu 
feature.
visit the GE website at:  www.GE.com/phones
Base