Nokia 6020b Service Manual

Page of 28
Issue 1 03/2005
COMPANY CONFIDENTIAL
17
Copyright © 2005 Nokia. All Rights Reserved.
RM-31
6(a) - Baseband Troubleshooting Instructions
Nokia Customer Care
■ 
Audio faults 1
Measure 
DC offset
 voltagefrom Earpiece 
pads. is it ~1.38V
 to GND?
Set phone in LOCAL 
mode.
Use Phoenix Audio 
Test.
Set EXT IN, HP OUT, 
LOOP ON
Measure 
MICB2voltage 
from XMICP 
pads. Is it ~2.2V
Yes
No
Yes
Yes
Yes
No
No
No
Audio
faults
Is HP
earpiece
working?
Audio 
faults 2
Earpiece
Audio 
faults3
Check L2150, 
R2151, C2179 
and line.
If OK change 
UEM.
Retest
Try 
changing earpiece. 
Is it working
now?