Xerox Phaser 6020 User Guide

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Troubleshooting 
 
 Xerox
®
 Phaser
®
 6020 Color Printer  101 
 
User Guide 
 
Print-Quality Problems 
This section includes: 
 
Controlling Print Quality .................................................................................................................................................. 102 
 
Solving Print-Quality Problems ..................................................................................................................................... 103 
Your printer is designed to produce consistently high-quality prints. If you observe print-quality problems, 
use the information in this section to troubleshoot the problem. For more information, go to 
www.xerox.com/office/6020support
 
 
CAUTION: 
The Xerox Warranty, Service Agreement, or Xerox Total Satisfaction Guarantee does not 
cover damage caused by using unsupported paper or specialty media. The Xerox Total Satisfaction 
Guarantee is available in the United States and Canada. Coverage could vary outside these areas. 
Please contact your local representative for details. 
 
Notes:
 
 
To ensure consistent print quality, the toner cartridges and imaging units for many models of 
equipment are designed to cease functioning at a predetermined point. 
 
Grayscale images printed with the composite black setting increment the color pages counter, 
because color consumables are used. Composite black is the default setting on most printers.