Sony VPCS111FM/S Warranty Information

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Limited Warranty Statement
SONY ELECTRONICS INC.  (for U.S. sales) or SONY OF CANADA LTD. (for Canadian sales) 
("SONY") warrants this product against defects in material or workmanship for the original 
owner and any subsequent end user owner(s) ("You" or "Your") for the time periods and as set 
forth below.  Pursuant to this Limited Warranty, SONY will, at its option, (i) repair the product 
using new or refurbished parts or (ii) replace the product with a new or refurbished product.  For 
purposes of this Limited Warranty, "refurbished" means a product or part that has been returned 
to its original specifications.  In the event of a defect, these are your exclusive remedies. SONY 
does not warrant that the operation of the product will be uninterrupted or error-free.
Term:
 The term of this Limited Warranty is two (2) years from the original date of purchase of the 
product .  This warranty may be transferred to a subsequent owner during the warranty period.  
However, such a transfer shall not extend the warranty period beyond the original warranty 
period of two years from the original date of purchase.  A copy of the dated receipt or bill of sale 
from the original end user purchase is required to determine coverage.  Online auction 
confirmations are not accepted for warranty verification.
Product Coverage:
  This Limited Warranty covers only the hardware components packaged with 
the product.  This Limited Warranty does not cover any software or other included content; any 
such software or content is provided "AS IS" unless expressly provided for in any enclosed 
software Limited Warranty. Please refer to the End User License Agreements included with the 
product for your rights and obligations with respect to the software.
When a product or part is exchanged, the original item becomes SONY's property.  Any 
replacement product provided under this limited warranty may, at SONY's option, vary in the 
color and/or cosmetic design from the original product and may not include any original 
engraving or similar customization/personalization.
Instructions
: You must obtain warranty service from SONY or a service center specifically 
authorized by SONY.  SONY will not reimburse You for service performed by others.  
Dated, documented proof of the original purchase is required.  
In the United States, You must contact SONY or an authorized servicer for problem determination 
and service procedures prior to returning any product for warranty service at the website or 
telephone number below.
SONY specifically does not represent that it will be able to repair any product under this 
warranty or make a product exchange without risk to or loss of programs or data. The contents 
of Your product will be deleted and the hard drive and/or storage media reformatted in the 
course of warranty service.  Your product will be returned to You configured as originally 
purchased, subject to applicable updates.  It is Your responsibility to back up the contents of 
Your hardware before services are performed and remove any data from parts or products 
returned to SONY, including any data You have stored or software You have installed on the 
hard drive including but not limited to, software, pictures, documents, videos, games and 
music files.  SONY is not responsible for any loss of Your data under any circumstances. All 
storage media, discs and removable parts (Media) must be removed from Product before return 
to SONY for repair.  SONY cannot guarantee the return of any Media nor whether data on 
Media will be intact after repair.
Recovery and reinstallation of software programs and user data are not covered under this 
Limited Warranty. If You purchased an extended service plan, please refer to the service plan 
for the coverage, duration and terms of service.  Extended service plans are not governed by 
this Limited Warranty.
Repair/Replacement Warranty:  
This Limited Warranty shall apply to any repair, replacement 
part or replacement product for the remainder of the original Limited Warranty period or for 
ninety (90) days, whichever is longer.  
Limitations: 
This Limited Warranty only covers product issues caused by defects in material or 
workmanship during ordinary use; it does not cover product issues caused by any other reason, 
including but not limited to, product issues due to acts of God or nature, misuse, power surges, 
accidental damage, abuse, limitations of technology, cosmetic damage, contact with liquid, water, 
rain, extreme humidity or heavy perspiration, sand, dirt or the like, extreme heat or food or 
foreign material, use of parts or supplies (other than those sold by SONY) that cause damage to 
the Product or cause abnormally frequent service calls or problems, damage caused by servicing 
not authorized by SONY,  damage caused by computer or internet viruses, bugs, worms, Trojan 
Horses, malfunctions due to peripherals/accessories, or modification of or to any part of the 
SONY product.   Sony is not responsible for damage arising from failure to follow the owner's 
manual and safety instructions relating to the product's use or caused by operating the product 
outside the permitted or intended uses described by Sony.
This Limited Warranty does not cover consumables (such as fuses or disposable batteries) or 
SONY products sold "AS IS" or "WITH ALL FAULTS".  SONY will not replace missing 
components from any package purchased "Open Box", "AS IS" or through an online auction. This 
Limited Warranty is invalid if the factory-applied serial number has been altered or removed from 
the product.  This Limited Warranty is valid only on products purchased and located in the 
United States of America (excluding territories), United States military facilities or Canada.  If 
more than one year warranty: A rechargeable battery can be charged and discharged hundreds of 
times.  However, it will eventually wear out - this is not a defect.  Sony recommends that You use 
only batteries and chargers approved 
by Sony.
LIMITATION ON DAMAGES:
 SONY SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR 
CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY 
OR CONDITION ON THIS PRODUCT NOR SHALL RECOVERY OF ANY KIND AGAINST 
SONY BE 
GREATER THAN THE PURCHASE PRICE OF THE PRODUCT. 
DURATION OF IMPLIED WARRANTIES:
 EXCEPT TO THE EXTENT PROHIBITED BY 
APPLICABLE LAW, ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY 
OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION 
TO THE DURATION OF THIS WARRANTY.  WITH RESPECT TO COMMERCIAL 
PURCHASERS, ALL IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF 
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE EXCLUDED AND 
DISCLAIMED.
Some states or provinces do not allow the exclusion or limitation of incidental or consequential 
damages, or allow limitations on how long an implied warranty lasts, so the above limitations or 
exclusions may not apply to You.  This Limited Warranty gives You specific legal rights and You 
may also have other rights which vary from state to state or province to province. 
This is the entire warranty between Sony and You and no Sony reseller or agent is authorized to 
make any modification, extension or addition to this warranty.
Visit SONY's Web Site:
http://www.sony.com/support  (for U.S. sales)
http://www.sony.ca/support  (for Canadian sales)
Or call the Sony Customer Information Service Center
1-888-4SONYPC (476-6972)
For an accessory or part not available from Your authorized dealer, call:
1-800-488-SONY (7669) (for U.S. sales)
1-877-779-9929 (for Canadian sales)
     Printed in China
                                 © 2009 Sony Electronics Inc.
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Limited_Warranty_CDS.fm  Page 1  Tuesday, November 3, 2009  3:40 PM