3M 370 User Manual

Page of 29
Troubleshooting 15
English  202052A
Check the 3M
TM 
SpotOn
TM
 Temperature Monitoring System website to ensure you have the most recent version of this document. 
www.spotontemperature.com reorder #202052A
Check the 3M
TM 
SpotOn
TM
 Temperature Monitoring System website to ensure you have the most recent version of this document. 
www.spotontemperature.com reorder #202052A
The following conditions are listed in the order of which troubleshooting actions should be performed.
On Mode
Condition
Cause
Action
Unit does not power up.
Unit is not plugged in, or power supply 
is not plugged into an appropriate 
outlet.
Make sure the power supply is plugged into 
the control unit. Make sure the control unit 
is plugged into an appropriate power outlet. 
Unit failure.
Contact 3M Patient Warming technical 
service.
Displays
Condition
Cause
Action
“Ready” screen continues to display 
while sensor is adhered to the patient.
SN - 000000000
Sensor not properly adhered to the 
patient.
Make sure the sensor is connected to the 
patient. 
Low patient temperature  
(below 29°C).
Press and hold the °C/°F button on the back 
of the control unit for five seconds to force 
the control unit into equilibration mode. The 
patient’s temperature will then display.
Control unit failure.
Discontinue use of unit. Contact 3M Patient 
Warming technical service.
“Running” screen does not appear on 
the control unit.
Control unit may still be equilibrating. Wait until the SpotOn control unit has 
finished equilibration. Continue use.
Control unit failure.
Contact 3M Patient Warming technical 
service.
Patient temperature does not appear 
on the patient monitor.
39
37
35
36  9
36 0 
C
C
Control unit may still be equilibrating. Wait until the SpotOn control unit has 
finished equilibration. Continue use.
Monitor cable is not plugged in.
Make sure the monitor cable is plugged into 
the control unit and patient monitor.
Cable failure.
•  Replace monitor cable.
•  Contact 3M Patient Warming technical 
service.
Control unit failure.
Contact 3M Patient Warming technical 
service after use.
The patient’s temperature output on 
the control unit and patient monitor 
does not read the same value.
Cable failure.
•  Replace monitor cable.
•  Contact 3M Patient Warming technical 
service.
Section 4: Troubleshooting