Sterling A0567659 User Manual

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SGB Batch Blender with Mitsubishi 
Controller 
 10-2  Returned Material Policy 
 
10-2-1  Credit Returns 
 
1. Prior 
to the return of any material authorization must be given by 
Sterling. A RMA number will be assigned for the equipment to be 
returned. 
 
2.  Reason for requesting the return must be given. 
 
3. ALL returned material purchased from Sterling returned is subject to 15% 
($75.00 minimum) restocking charge. 
 
4. ALL returns are to be shipped prepaid. 
 
5.  The invoice number and date or purchase order number and date must 
be supplied. 
 
6.  No credit will be issued for material that is not within the manufacturer’s 
warranty period and/or in new and unused condition, suitable for resale. 
 
 10-2-2  Warranty Returns 
 
1. Prior to the return of any material, authorization must be given by 
Sterling.  A RMA number will be assigned for the equipment to be 
returned. 
2.  Reason for requesting the return must be given. 
3. All returns are to be shipped prepaid. 
4.  The invoice number and date or purchase order number and date must 
be supplied. 
5.  After inspecting the material, a replacement or credit will be given, at 
Sterling’s discretion.  If the item is found to be defective in materials or 
workmanship, and it was manufactured by Sterling, purchased 
components are covered under their specific warranty terms.