IBM 4.3-W User Manual
Chapter 7: Collection Formulas
342
Netcool/Proviso Cisco IP Telephony Technology Pack User’s Guide, Version 4.3-W
Internal
Type
Import
Description
A call between two internal extensions, managed by one or more CallManager clusters, where the caller and callee
extension numbers are short, internal numbers.
extension numbers are short, internal numbers.
An internal call can be:
•
An outbound or inbound call
•
A call between two IP phones from the same site
•
A call between two IP phones from different sites
•
A call between one IP phone and one legacy phone from the same site
•
A call between one IP phone and one legacy phone from different sites
•
An intrasite or intersite legacy PBX call
•
An on-net call (pure IP network transit)
•
An off-net call (IP to PSTN Gateway call)
An internal call can never be:
•
A call between an internal extension and any external PSTN number.
Ranges of internal extensions are defined through
addExtensionRange()
methods in the
CCMConfig.js
file.
Syntax
#Bulk Metric
Generic Database Alias
None.
Formula Editor Path
AP > Specific > Bulk > VOIP > Cisco > CDR